During these times of uncertainty and frequent change, we need to get as many perspectives on an issue that we can. It’s easy to forget that our employees often have a very keen perspective of what’s happening in the organization that the leaders may not. The old expression “you can’t see the forest through the trees” has a lot of validity the further up the ladder you go. As James reminds us, “be quick to listen”; you might be surprised by what you hear. God gave us two ears and one mouth for a reason.
The deeper down you dig, the less polish you’ll find on the things you hear or statements that are made. Leaders need to listen to what is being said, not how it is being said. Search for the facts, they may not be stated in a way that you’re used to hearing them. Be slow to speak, let the speaker get everything out before you begin say anything. These conversations are usually the time we simply justify why we are doing something or why we can’t change. Resist the urge to become angry in the face of criticism; remember there can be more than one right answer. If you want honest feedback and assessment of a situation from your employees, keep your emotions in check. The employees are giving you a gift, accept it with grace and they’ll do it again. If you don’t accept the gift well, you’ll never get a second chance.
“Everyone should be quick to listen, slow to speak and slow to become angry…” James 1:19
As brothers and sisters in Christ, we need to heed these words as well. Listen to the words contained in the bible; be slow to speak about why that isn’t realistic or how it’s impossible to follow the example of Jesus Christ. How often do you actually hear the Word, is it only in worship? The Word is a guide for us to learn and apply but it’s hard to do when you only hear it once a week. As you listen to the Word, let the meaning sink in. Look for what is being said beyond the words. Jesus often used parables as examples and honestly, they can be confusing too. Be patient and meditate on the Word of God, it will come to you.
Be slow to become angry or frustrated when you read the bible as you compare your life to what you are reading. Remember, God gave us the Law in the Old Testament and salvation in the New Testament. Don’t feel guilty about how you lead your life, Christ died for all of our sins – past, present and future. No day will go by without sin in your life. Some people think that that acting in a Christ-like manner just won’t work because they have too many “problems” in their lives or have done too many “bad” things for God to forgive. Nonsense! God sent His son to save the world and not condemn it. If no day can pass without sin, we would all be condemned if it wasn’t for God’s grace in our lives. Those with faith in Jesus Christ are saved.