Tag Archives: Leadership

Stay Focused

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My business partner and I provide strategic planning consulting services for local governments. We use a slightly different approach to the traditional planning process where, instead of focusing on strengths, weaknesses, opportunities and threats, we talk about strategic focus areas and the principles that guide them. Every community or organization has them. Sometimes they are found in mission or value statements but often they are representative of the things important to the community. For example, every city, no matter its size, will focus on fiscal sustainability and transparency. In the past, strategic planning often focused on dreaming big – “what would we do if nothing stood in our way” thinking. In today’s reality, there are plenty of things to get in the way, so we ask our clients what is it that they are focused on and what principles are they based in.

People, for the most part, can be the same – what are you focused on and what principles are those focused areas based in. Ask yourself, what am I focused on? How do you spend your time and what do you get from it? I’m not suggesting that if you spend your time watching TV for a couple hours at night and you’re not getting anything out of it and that you should stop; I am suggesting that if ALL you do is watch TV when you aren’t at work, perhaps you can focus some time elsewhere. Once you determine what you are focused on, you can start to drill in to why you do it and how you will do it. Bringing these things into perspective can help guide the choices that you make.

“Fixing our eyes on Jesus, the pioneer and perfector of faith. For the joy set before Him, He endured on the cross, scorning its shame, and sat down at the right hand of the throne of God.” Hebrews 12:2

Talk about focus, Jesus had to keep His eye on where He was heading. Satan tried to blur Jesus’ focus when he tempted Him for 40 days. When God’s plan for His death was revealed to Him, Jesus remained focused on His goal of saving the lost. Even as He carried His own cross, Jesus remained focused on the goal of joining His Father in Heaven and defeating the devil once and for all. There were plenty of things to distract Him – fame, power, faithful disciples and the broken moral structure of the society that He lived in; yet Jesus remained focused.

His strategic focus was saving the world and He based that focus on the guiding principles established by God – the Ten Commandments. Because of His focus, we can drill in to being good and faithful servants. Jesus took with Him, in His death, our sin and the guilt of breaking these principles. This freedom from sin allows us to focus on the teachings of Jesus and the Word of God. We can find our daily principles spelled out in the Bible and maintain our focus on God. Spend some time reinforcing those principles and make time with God a strategic focus area.

Temptation

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Every supervisory development class that I’ve ever taught has included a section on ethics. It is quite predictable that the topic of good people doing bad things comes up when you discuss supervising people. The situation always starts out with something innocent, like deciding who will do the dishes in a fire station but ends up on the front page. I know it seems like a big leap but imagine that the determining factor in doing dishes was bouncing a ball at a hanging plant; last one to hit it, did them. Soon enough, that was no longer challenging, so the loser had to hold the ball between their knees. This gradual progression eventually ended with the loser holding the ball between their cheeks (yes, those cheeks) with their pants down. Grown men, lifesaving professionals had degraded themselves into that – good people doing bad things. As a result, one person lost their job, one was demoted and two were suspended.

Temptation is all around us in this life whether at work, at play, on-line or simply hanging out with friends. We don’t realize it is happening until it’s too late. So, ask yourself, what am I being tempted to do? Am I involved in something that is progressing slowly that appears innocent but could lead to something more serious? Sometimes we justify our actions if we believe that no one is being hurt by our action or if “everyone is doing it”. There is an expression in NASCAR “if you’re not cheat’n you’re not try’n”. Stop yourself from getting so comfortable that you end up with your proverbial pants down.

“8Be self-controlled and alert. Your enemy the devil prowls around like a roaring lion looking for someone to devour. 9Resist him, standing firm in the faith, because you know that your brothers throughout the world are undergoing the same kind of sufferings. 10And the God of all grace, who called you to his eternal glory in Christ, after you have suffered a little while, will himself restore you and make you strong, firm and steadfast.” 1Peter 5:8-10

Good people doing bad things can be found all around us. We often ask how or why they could do it but Peter knew the answer long ago – your enemy prowls around looking for someone to devour. We don’t just wake up in the morning and decide to do something bad; we’ve been lulled into it over time. People all around the world are suffering the same internal turmoil. Fortunately, we are better off as a society because the number of people resisting is greater than the number falling. God told us that we would be tempted but He also promised to be with us as Peter reminds us in verse 10.

Whether you have been tempted and successfully resisted or you failed; God’s glory will restore you. Jesus died for our sins and stands with us before God to be declared “not guilty” no matter what bad thing we’ve done. It is our faith in Jesus Christ and God’s grace that we are saved. Through the writings of Peter, God tells us that He will make us strong again. He also tells us that the best way to resist it is to stand firm in our faith. This is more than firmly believing and attending church; it is also regular devotional reading and study of God’s word. Putting God first in your life will prepare you for the fight with the devil and will help you be on alert for the temptations while having the strength to be self-controlled.

Attitude

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There are a few things that make us who we are; attitude, education, experiences, families, goals, faith and the list goes on. Last week I talked about suffering and how that affects us too. I love to people watch whenever we go out; it’s a huge source of entertainment. I often say that people are strange creatures, and the human psyche never fails to amaze me. The way we react to things or the way that we think is always interesting. I started to wonder about myself and if I’m just as crazy as everyone else – the answer is yes. I find that I’m very flexible and diplomatic with a significant segment of the people that I encounter every day. Then, I become this stubborn, crabby old man on the flip side. There are so many things that affect my attitude or outlook on the issues in my life.

All of us juggle multiple roles – spouse, boss, worker, leader, follower, friend, brother or sister, neighbor, etc. Knowing how to respond can be the difference between being the hero or the zero. I often try to be the peacekeeper rather the pot stirrer. I’m constantly searching for the middle of the road. “Fair” comes out of my mouth often. As I prepared to write this, I found myself doing a personal inventory of sorts. I wondered how all of these traits come across when someone watches me. I know I’m just as crazy as the next guy, filled with idiosyncrasies that make us who we are. I would encourage you to take some time to consider your attitude about life and how others perceive you. Do you like what you see? What can you do to change it? What should you keep doing? What do you want to achieve?

5Your attitude should be the same as that of Christ Jesus: 6Who, being in very nature God, did not consider equality with God something to be grasped, 7but made himself nothing, taking the very nature of a servant, being made in human likeness. 8And being found in appearance as a man, he humbled himself and became obedient to death — even death on a cross! 9Therefore God exalted him to the highest place and gave him the name that is above every name, 10that at the name of Jesus every knee should bow, in heaven and on earth and under the earth, 11and every tongue confess that Jesus Christ is LORD, to the glory of God the Father.  Philippians 2:5-11

Wow! No pressure here – your attitude should be same as Jesus’. We have often told our kids that the best way to eat an elephant is one bite at a time and this tall order is no different. In His usual wisdom, God has given us the directions on how to that as well. He gave us a four-step process to keep our attitudes in check.1) Do not consider yourself equal to God or even pretend to understand why He does the things that He does. It is too big to grasp. We must accept that He is doing what is in our best interests and in His own time. 2) Be a servant. Jesus was the ultimate servant and led others through His willingness to serve. He was a lowly carpenter who made things for other people. You can’t underestimate the power of servitude, so serve others with pride.

3) Do not take yourself too seriously. Humility is a strong character trait that is often confused with being shy. Being humble means that you’d be willing to wash the feet of someone else, nothing is too small of a job. You are not better than anyone else. 4) Jesus is your savior. Your salvation is found in Him and not through anything that you can do. You don’t have to worry about never being good enough or never doing enough; God took care of that for you. Jesus was exalted to the highest place after cleansing us from all sin. You can live your life of faith confident in your salvation and life everlasting. If that doesn’t give you a positive attitude, I can’t imagine what will.

Condemnation

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Condemnation or condemning someone is a pretty serious matter. The dictionary defines condemn as “express complete disapproval of, typically in public; censure”. Have you unknowingly condemned someone? I’m sure you didn’t utter the words specifically, but we often find ourselves saying something like “I’ll never work with him again” or “if she doesn’t get her act together, I’ll make sure she isn’t our team again”. These are statements of condemnation. Oftentimes, our condemnation is even a little more subtle “Oh him, he is always like that.” I refer to this as “pigeon-holing” someone; putting a person in a cage or box that they can never get turned around in. Some people are put there after one big mistake while others simply earn their position in the pigeon hole.

You might ask yourself, “how many times do I need to get burned before I stop believing they will actually come through for me?” The better question is, “have you told them how they’ve let you down and what effect it has had on your work?” We need to be honest with people and let them know how their actions effect how others perceive them. Right or wrong, perception is reality in the eye of the one who perceives the action. If you have found yourself “pigeon-holing” someone, give them a chance to get out and make amends. If you leave them in the hole, you are condemning them to that place for a career. Reach out and share how they make you feel; not how they make everyone feel but how they make you feel. It makes it about the two of you which is less threatening. They might have been clueless about how their behavior affected other people because no one ever took the time to talk with them.

“Whoever believes in Him is not condemned. But whoever does not believe stands condemned already because they have not believed in the name of God’s one and only Son.” John 3:18

As Christians, we are not condemned! No matter what we’ve done, Christ took our weaknesses, our sins and our guilt with Him on the cross so we would share in God’s love and Grace. We are not condemned because we are forgiven! John tells us quite simply that those who do not believe already stand condemned. God’s inspired word, through John, sums up our salvation for us. We are not condemned! We are assured eternal life through our faith in Christ.

We may make the same mistakes over and over; we may commit the same sins again and again, but we have forgiveness through Jesus’ sacrifice for us. God’s grace and love, along with our confession and repentance is what keeps us out of the pigeon hole. God isn’t interested in keeping us locked up or put in the same place, He needs us to be free so that we can spread the good news of salvation through Jesus Christ. If you feel trapped, seek God and you will find the door to the hole that has been open this whole time. Eleanor Roosevelt once said, “No one can make you feel inferior without your consent”. God has not put you in a pigeon hole, you have put yourself there. God wants to see you free and flying high, make Him proud!

What Really Matters?

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“Therefore, do not worry about tomorrow, for tomorrow will worry about itself. Today has enough trouble of its own”. Matthew 6:34. Worry can easily consume us if we let it. We can spend energy worrying about money, careers, health, family or anything that you can imagine. These are all “real world” problems that should not be ignored or diminished but they cannot be allowed to consume us either. Tomorrow is important from a planning perspective: a helping others perspective and a spiritual perspective. According to this verse, you might ask, “shouldn’t we just stay focused on what matters today and not worry about the future?”

I’m a believer that the future matters because what we do today doesn’t just have an impact on today alone but will also impact our future and the futures of those around us. Why do we speak up and teach or mentor someone who makes a mistake? I’d suggest that we say something not to show off our own knowledge but to make those around us just a little better. If you don’t care about today, what will tomorrow look like? The key to the verse in Matthew is worry. It says nothing about taking decisive action or helping others to achieve more. The old acronym T.E.A.M – together everyone achieves more holds true. Let’s not worry about tomorrow but let’s all work together for a better tomorrow.

“My prayer is not for them alone. I pray also for those who will believe in me through their message.” John 17:20

I once heard a story about a firefighter’s first day on the job back in the early 50’s. He was mopping the kitchen with an old fashioned “stringy” mop when one of the strands got caught under the table leg. He left behind the single strand but his Captain saw it and asked why he left it. He replied that it was only one strand and it wouldn’t matter. His Captain calmly explained that if he left that one and another was left tomorrow and so on that, soon there would be a full mop under there. Picking it up, he realized that “tomorrow” is important.

Jesus cared for tomorrow too. He is telling us that he was praying for those currently spreading the good news and for those who would grow in faith because of what they had heard. He was praying for us too! Jesus knew that future believers were just as important as the present ones. His focus remained on being our Savior despite knowing he had ahead of Him. This verse confirms that Jesus prayed for you and for me and, that the Bible is the inspired word of God (the message). Each of us will have doubt about our future and we all will, at times, have doubt about God’s love, thanks to sin and the devil’s work. We must stand strong over those doubts knowing that Jesus once prayed for us and continues to keep watch. The past holds nothing but the future is where we can find eternal life through faith in Jesus Christ.  

Servant Leadership

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I just finished reading a couple of leadership articles from different sources. One was about Servant Leadership – leading others to greatness through service to them. I have been a long-time believer in Servant Leadership and believe that it is just as important a concept today as it was when I heard about it 30 years ago. When you serve others, you become a light to them. The old, autocratic leader is a life crushing way to be led.  The basic premise with an autocrat is that the employee lacks motivation, doesn’t understand their job well and needs constant over watch. Its roots are in the military when orders were given and followed without question. The result today is a dark workplace filled with uninspired employees.

Servant Leadership switches the focus to the employee through empowerment, trust and faith in them. When an employee underperforms, they are coached back to success. Leaders in this type of environment are not served by their employees; instead they serve the employees. Southwest Airlines has been operating under this philosophy for over 40 years and they have been pretty successful. If you are not in a leadership position, you can still be a servant leader to your coworkers. Think about parenting for minute, you are serving your children constantly (driving to practice, helping with homework, teaching life skills, etc.) and providing a living example of being there for them. How do you relate to the other people in your life? Are you a giver or a taker? This world is exhausting and having someone take care of you may sound peaceful, but I believe that you will be more satisfied helping others achieve their goals than you will be if you are being catered to.

5 “This is the message we have heard from him and proclaim to you, that God is light, and in him is no darkness at all. 6 If we say we have fellowship with him while we walk in darkness, we lie and do not practice the truth. 7 But if we walk in the light, as he is in the light, we have fellowship with one another, and the blood of Jesus his Son cleanses us from all sin.” 1 John 1:5-7

I urge you to let verse 5 sweep peace over your mind – “God is light, and in him is no darkness at all.” The world events over the past month is about all that a normal person can handle. The political fighting in the U.S, the war in Ukraine, the mass shootings that we are now numb too and the lingering effects of the pandemic are just a few of the stresses that we have faced recently. Most of us have personal issues to deal with at the same as everything else. Perhaps it’s a medical diagnosis, a job loss, financial problems, relationship issues; the list can go on and on. From the sound of things, there is no light anywhere in this world. The world is a dark place and we need God to provide us light.

We know from these verses and many more that with God there is no darkness. Sure, there is a lot of shade but there is no darkness. When we are in the dark, we are often afraid, confused and uncertain. Our senses change as we adjust to the dark, but we remain uncertain and afraid because we are not in control of our physical space. We never know when we will trip on something, bump into a wall or fall down. God is light! We walk in it all the time. We have comfort and peace in God’s light that we get through our fellowship with each other and with Him. This cleansing from all sin comes through our faith in Jesus Christ, who’s blood was shed for us. Go boldly into the world with the light of God shining all around you.

Managing Change

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Transformation within an organization is a process that doesn’t always have to be driven from the top down. It can be driven from inside the organization or from outside of it. We all react differently to change, or “transformation” and it is important to remember both that take place differently for each employee. The key success factor is that employees must be part of the process. Employees and leaders alike must be willing to accept more than one right answer during any transformation. The workplace is rapidly changing and transforming, as is the workforce. A new way of doing business is unfolding before our eyes and the “work world” that we knew is transforming right in front of us.

For long-time employees it’s disruptive, for some leaders it’s more work and for some organizations it’s an infusion of innovative ideas. Do you know where you fall in this spectrum and how you are reacting to it? Transformation can be scary and is definitely stressful. If we think of all the great things that we have access to today and remember that they were a result of a transformation, we can begin to see the possibilities of the future. Sure, a change to the process that you’ve been doing for years isn’t exciting, but it is part of a greater picture and that can be exciting. Change can be good; you never know where it can lead.

“7But very truly I tell you, it is for your good that I am going away. Unless I go away, the Advocate will not come to you; but if I go, I will send him to you.” John 16:7

Jesus had to initiate change with His disciples in the days leading to His arrest. He was creating a vision of the future for them. He was giving direction and encouraging them to carry on the mission even if He was no longer with them. He told them what to look forward to and how important their work was. Imagine this group of men with no sense of what he was saying and not fully understanding that He knew what was about to happen. They kept asking for explanation after explanation when He finally said today’s verse. He was essentially telling them, “trust me, this is a good thing”.

They were scared, it was stressful, and they all reacted differently. They even struggled to see the future – sound familiar? Jesus was telling them that after me, something even greater is coming – the advocate or Holy Spirit will come to them and make them even better than they can ever imagine. Sure, you’ll be persecuted he tells them later in John, but your reward is an everlasting life. No amount of change or fear can prepare us for that, but we can be assured that in the words of the Bible, God is telling us about the transformation we will see that is not of this world. Continue to read, re-read and study the Words given to us by God himself and you will continue to transform yourself as God is transforming the world around us.

Under Grace

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People can be difficult! Unfortunately, I’m pretty sure that I can be one of those people. Our daughter likes to say that people are the worst. I’m confident that I’m not that bad. If you are honest with yourself and consider your own life, you might be difficult at times too. I’d like to think that my own bouts of “difficultness” are driven by specific events, but these bouts seem to pop up more frequently when the stress in my life is high. My hope is that it is not the new normal and that I’m only difficult on occasion – check with my wife, she knows the truth. In my professional life, I have been known to force issues instead of letting them go; it’s a trait that I am not proud of. When I was in position of daily leadership, I found that I had a lot more grace to give than I do now. I now have multiple positions in widely different fields; each requiring different approaches to the people that I interact with.

So, these are my “management confessions”. But honestly, there isn’t a day that goes by that none of us sin. We are all simply poor miserable sinners – that is the basic truth of the matter. Sin and grace go hand and hand. Someone offends you (sin) and you react; oftentimes negatively (more sin). People “talk it out”, make up and return to a congenial relationship (grace). If you think about the conflicts you’ve had or the times when you were less than pleasant, you probably lacked grace. If we were graceful in the beginning, we would not have been labeled “difficult” in the first place. Grace does not always beget grace, but it sure helps keep things running a little smoother. Think about the conflicts and difficult people in your life and ask yourself, have I given grace to this person or situation? Without question, grace giving is a two-way street, but someone needs to make the first move.

13 Do not present your members to sin as instruments for unrighteousness, but present yourselves to God as those who have been brought from death to life, and your members to God as instruments for righteousness. 14 For sin will have no dominion over you, since you are not under law but under grace. Romans 6:13-14

We are all instruments for righteousness for God. We are not sinners, we are not unrighteous and we are not unworthy. We were brought from death, because of sin, to a life with God. We have eternal life with God through our Savior Jesus Christ. God knew us so well that he intervened on our behalf and sent His Son to earth to live the perfect life, under the law, because we could not. During the Lenten Season we are preparing for the end of Jesus’ life on earth and the beginning of our and His eternal life with God; who intends to use us as instruments for righteousness. We can’t help but sin but God solved that problem too.

Verse 14 is critical, “For sin will have no dominion over you, since you are not under law but under grace.” We are all benefiting from God’s grace. It is not our adherence to the law or our gifts or our good works that gives us eternal life. We are all poor miserable sinners and there is no denying it. I’ve written before, there are no “degrees” of sin. God sees them all and forgives them all. He does this through His grace to us, His children, and our faith in Jesus as our Savior. There is nothing difficult about that.

Service Above Self

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“Service Before Self”, is one of the core values of the US Air Force. I would see this posted in just about every military installation that I worked on regardless of the branch. I recently joined the local Rotary International Group who motto is “Service Above Self”. We don’t much of either in our world these days. All of us serve someone at some point in our day and usually throughout our lives. As parents, we serve our kids, as spouses we serve our mate and as employees we serve customers – either internal or external to the company. Even leaders have people that they serve. A leader should be someone who is serving those that follow them; the concept known as servant leadership. By making their followers stronger, servant leaders build up their staff and work to make them successful. There are people in leadership positions who wrongfully believe that since they are in this place of “power” that people should be serving them. A true leader is more concerned about how they can support and help those that follow them.

Ken Blanchard has written extensively about servant leadership. Unfortunately, we see people every day who are simply serving themselves. The millennium generation grew up watching the greed of Wall Street and “leaders” serving their own interests. If anyone else benefited, well, that was just extra. So, who are you serving? I would suggest putting your focus on others and see what comes of it. I have benefited from a number of mentors in my life and I have also played that role for others. It is immensely satisfying and rewarding to help others when there is nothing to be gained.

“For we are God’s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.” Ephesians 2:10

St. Paul wrote a lot about serving others in his letters, focusing much of his attention on humility. In his first letter to the Corinthians, St. Paul reminds them to be humble proclaiming, “I came to you in weakness and fear”. He was asking them to serve others with humility too. Using Jesus as our example, ask yourself, how did He show humility for us? The first thing that comes to my mind is the washing of His disciple’s feet at the Last Supper. The leader of the group, the leader of the heavens washed feet. Jesus was serving us!

The Son of God and God Himself was serving us so that we would see his example of a “good life”. God has prepared the good works for us. He has set the course, put people in our lives and us in the lives of others so that we could execute the plan He has for us. God has prepared these good works for us in advance; they aren’t chance but these opportunities are given to us to do God’s work. We are not put here to do our works or to be boastful. My apologies to the Air Force but “Service Before Self” really came from God. It was demonstrated to us by Jesus and now we must humble ourselves to serve others, just as God planned.

Be Quick to Listen and Slow to Speak

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During these times of uncertainty and frequent change, we need to get as many perspectives on an issue that we can. Employees, our boots in the field, have a very keen perspective of what’s happening that we, as leaders may not. The old expression “you can’t see the forest through the trees” has a lot of validity the further up the ladder you go. As James reminds us, “be quick to listen”; you might be surprised by what you hear. God gave us two ears and one mouth for a reason.

The deeper down you dig, the less polish you’ll find on the things you hear or statements that are made. Listen to what is being said, not how it is being said. Search for the facts, they may not be stated in a way that you’re used to hearing them. Be slow to speak, let the speaker get everything out before you speak. There are times we simply justify why we are doing something or why we can’t change. Resist the urge to become angry in the face of criticism, remember there can be more than one right answer. If you want honest feedback and assessment of a situation from your employees, keep your emotions in check. The employees are giving you a gift, accept it with grace and they’ll do it again. If you don’t accept the gift well, you’ll never get a second chance.

James 1:19 “Everyone should be quick to listen, slow to speak and slow to become angry…” As brothers and sisters in Christ, we need to heed these words as well. Listen to the words contained in the Bible; be slow to speak about why that isn’t realistic or how it’s impossible to follow the example of our savior Jesus Christ. How often do you actually hear the Word, is it only in Worship? The Word is a guide for us to learn and apply but it’s hard to do when you only hear it once a week. As you listen to the Word, let the meaning sink in. Look for what is being said beyond the words. Be slow to become angry or frustrated when you read the Bible as you compare your life to what you are reading. Don’t feel guilty about how you lead your life or think that acting in a Christ-like manner just won’t work; try it, you might be surprised.