Words matter. I make this statement all too often and using the exact verbiage is critical during the military exercises that I participate in. While words matter, so does listening to those words. As I get older (and crabbier) I’m finding that I need to listen more carefully and speak less frequently but more specifically. I don’t ever want to find myself excusing something I said because of a grammatical technicality. Words matter especially when you are dealing with people. Each one of us has a different interpretation of various words and each word can elicit a different emotion for different people. Knowing your audience or the receiver is important before you start to speak.
Understanding the subject matter and the person that you are speaking to, are critical to helping you make good word choices. If you are speaking with someone as their supervisor and you need to give direction or take corrective action, your word choice is critical to express the seriousness of your intent. The tone and inflection of your voice are also important to the delivery of your intended message. “You sounded mad when you said that” was a common complaint of our teenage kids. Take the time necessary to gather your thoughts and choose the words that convey your message before you speak. If you find that you are frequently having misunderstandings with people or that you are explaining yourself in greater detail more often, re-think your word choice and how you deliver your message. The people receiving your message don’t know what you are “trying” to say, they only know what you’ve said.
“A good man brings good things out of the good stored up in his heart, and an evil man brings evil things out of the evil stored up in his heart. For the mouth speaks what the heart is full of.” Luke 6:45
People that you see on a regular basis always seem to know when you are having a bad day or when you’re not at the top of your game. They also know when you are playing to the crowd, which is not a completely honest way of dealing with people. The good stored in your heart is a gift from God. Truthfulness, compassion and caring are things that we learned from the actions and teachings of Jesus.
Some people can “play to the crowd” very well and say one thing in public but say another behind closed doors. God is always watching and knows what is on your heart. Sooner or later the truth or the “real person” is revealed. Keep your heart stored up with good by being surrounded with the good of this world. Maintain fellowship with other Christians; regularly attend worship so you are reminded of the forgiveness won by Jesus; devote time to regular bible reading and most importantly, pray. God wants to hear from you and by building your relationship with Him, you will know all of the good that you have to offer.
Last week I was inaugurated into my third and last term as a City Council Member. It was a nice event where three incumbents were all sworn in for another term. One of us is serving her first term after being appointed about a year ago. A lot can be said today about politicians but the people I meet at the local level are much less about politics and more about serving their community. When local leaders start making decisions based on how they personally will benefit or how their financial supporters will benefit, things start going wrong immediately.
Those in leadership roles should not only lead with the highest moral standards but take the time teach their people how to make ethical choices. There was never a time more important to lead by example then when demonstrating how to make high ethical decisions. As leaders, we are put in a position to make decisions; sometimes they involve personnel and other times they involve the business. Regardless, we need to make decisions that maintain the highest standards and provide for the best possible outcomes. People appreciate it when their leaders are consistent and have their best interest in mind and our customers expect the same thing. As leaders, we are in a place to govern God’s people – providing them with direction and making decisions that affect them.
1 Kings 3:9 – “So give your servant a discerning heart to govern your people and distinguish between right and wrong.”
The verse today can be used as a prayer to God from his faithful servant. We are bombarded with threats everyday and the urge to sin is ever present. We sin daily, the pressure to succeed is always upon us and it would be so easy to cut a few corners, change a few numbers, leave out a couple of details or simply lie. Who will know or even find out? Even if they do, it could be late enough that it won’t really matter anyway.
But God knows, he knows before we do it. When choosing between right and wrong, if we do fall short and commit the sin; we are assured of God’s grace and will be free of guilt and the sin because He gave us His only son, Jesus Christ, to bear our punishment. We can be free from guilt and filled with forgiveness by God’s love for us. We have been given the grace of God and a great example of how to live our lives in Jesus. If you have fallen to sin, ask for forgiveness, receive it and do what is right – always. By asking God for a discerning heart to do what is right you’ll always be able to look at yourself in the mirror.
God’s intervention in my life seems more apparent to me almost daily. You know the old expression, “when one door closes another one opens” is really the best summary of God at work in our lives. I’ve written a lot about God’s plan because I have seen it unfold in my life quite often. I recently read a great phrase that caught my attention – “When your heart is right with God, your ways will follow”. I started thinking about the other verses that describe how we will act when we have God in our heart and for me, that always comes back to who’s plan are you executing? I work with someone who doesn’t seem to understand how his actions create problems for others. The really sad part is that he doesn’t care how he affects others. He is very knowledgeable and well respected in our field, but he simply doesn’t care or doesn’t possess the emotional capacity to understand that he hurts people when all he does is think and act in his own best interests. If it’s not his way, then it’s no way. No matter who speaks to him or who no longer wants to work with again, he still goes his own way.
We all know the people we can joke with and those that are all business. We know who can take constructive criticism and who can’t, so we all take these things into consideration and carefully maneuver throughout our day. We’re executing your plan. But what happens when your plan doesn’t match with anyone else’s? Usually chaos or frustration. People are upset, deadlines are missed, quality suffers and relationships are damaged. This is why; working to combine plans by finding common elements is when great things happen. It takes looking beyond yourself and trusting in someone else to achieve great things.
“A person may think their own ways are right, but the Lord weighs the heart.” Proverbs 21:2
Have you ever thought what influences you and your decisions? I remind myself every so often, of the order of life priorities that we used to say to our kids when they were small – God, family and everyone else. Tell a teenager that he or she doesn’t come first and wait for the emotions. For us, this worked well when their friends were becoming a problem, but it also helped keep things in perspective. We don’t consciously stop and ask ourselves what God would like us to do; although He wouldn’t mind. Our brain would never consider it as we process decisions unless we put it there.
A person thinks that they are right; it’s their plan after all so why consider what God thinks. If He wants it changed, He can just change it – right? Hopefully by now you know that isn’t how God works. However, if you have let Him into your heart and into your mind, He will weigh your heart with His words and the examples given to us by our Savior Jesus. We have free will but if we’re in a relationship with God, He will influence our decisions and keep a little calm in our lives. Sure bad things will still happen but we will react to them with much less anxiety so that it won’t seem that bad. God has already weighed your heart with great wisdom; simply follow His lead.