Juicy Gossip

Rumors are always the start of something bad. So what causes them in the first place? I’d like to suggest that if people don’t know what the facts are in the workplace, they will tell the story that they believe to be true. I may be naïve but I do not believe that people start rumors for the sake of telling lies – unless they are a politician. One of the key responsibilities that leaders have is to keep the truth ahead of the story. Leaders need to be mindful of the “tidbits” of information that they share and of what information they don’t share. The most effective way to keep the truth ahead of the story is through regular communications.

For many, communication looks like an email or a text message and for others, it’s communicating in person or by videoconference. The old saying is that the truth will set you free and in this case, you will be free from rumor. If your organization is facing uncertain times, be truthful about what is happening and do not speculate. Leaving people with your speculation of what is to come will only set their minds free to build upon it and generate stories of their own. Rumors can have wide spread effects on an organization and easily take on a life of their own as each person adds a little of their story to the one being spun; and a rumor mill is born. The rumor mill can only be defeated by facts and our job as leaders, is to fill our people with facts.

The words of a gossip are like choice morsels; they go down to the inmost parts.“ Proverbs 18:8

Who doesn’t love a juicy bit of gossip? We love to fill in the blank when someone asks, “did you hear?” God gave us the Ten Commandments, in which He tells us about how we should live our lives. Pretty soon the rumors we pass on become our truths and then these “truths” will start to fill our lives. Rumors are the devil’s work and he loves for us to spread them.

When we engage in gossip, we not only become more concerned about defending the “facts” we’re spreading but we are breaking God’s Commands; the real truths that God has placed before us. People also start to tell themselves “stories” about what God really says. Soon we begin to believe these as facts and we no longer feel the need to learn and live the truth He has provided us. God has communicated the truth to us through His inspired word of the bible. If the truth is what stops rumors, then we need to know the biblical truths and we can do that by reading the word of God. Be filled with His truths and not those of the devil. Take in more than choice morsels and let it go down to the inmost parts so that you are satisfied and nourished by God’s word. The truth of God, WILL set you free from the shackles of sin.

Presence

Do the people you lead feel your presence? Are you a leader in title but not in your actions? I worked for a Fire Chief who was so demanding that when I was assigned to be the Acting Chief, I had to constantly ask myself, “what would he do?” and then do it that way so that I wouldn’t disappoint him when he returned. Many years later, when I was a Fire Chief, I asked myself, “what would he do” and then I did the opposite because our leadership styles were different. His presence was not positive. As a leader, people can feel your presence in a positive or a negative way. A positive presence usually comes from the feeling of empowerment and the confidence to know that you will support them.

What things have a presence in your life? There are so many things that compete for our attention these days that it may be hard to determine what is truly important any more. As parents, we need to be present in our kids lives – not a spectator but a presence in their lives. As a leader, we need to be present (not just physically) at work to instill confidence in our employees and as a employee, we need too need to be mentally present at work. Distractions are everywhere so we must make conscious decisions to be present in the things we do. Think about the various roles you have in your life­ – spouse, parent, friend, employee, leader, coach, mentor, etc. Are you present in your roles? When we aren’t present because we’re distracted by our phone or we let something else take our attention, we might just be sending the message that we don’t care.

“I will put my dwelling place among you… I will walk among you and be your God, and you will be my people.” Leviticus 26:11-12

Do you feel God’s presence in your life? It can be hard to feel it some times, especially when things aren’t going the way we want them to. It would easy to imagine God getting distracted by all of the problems in this world and that He might ignore our little problems. This is NOT the case or even possible! The Leviticus verses are telling us that God intends to dwell with us, walk among us and be our God. It’s saying “God will lead you through it all, get used to Him because He’s not leaving, He’ll live and walk with you and will never leave your side. God will be there for the good and the bad times, you can count on Him – He is your God.

We are His people today because we believe; we see His actions daily and feel His presence. You might wonder where God is when you feel overwhelmed but if you stop and concentrate, you can feel God’s presence. He is in each word of the bible just as He is in your thoughts and on your heart. You need to simply concentrate and let God be present. As I mentioned before, we can be easily distracted or have our thoughts consumed by other things but God is never distracted. He is with us all of time and it us who need to let Him in. Close your eyes, clear your mind and open your heart; God will embrace you.

Challenges

I have used this verse before to describe friendship and to define leadership. This verse speaks to me on so many levels that when I read it again a couple of weeks ago, I was compelled to write about it again. For months, the world has been very tumultuous. We’ve seen terrorist attacks, police shootings, police being ambushed, and horrific violence across the globe. It makes you wonder about the end-times. And, while all of this is going on, most people just go about their business as if it doesn’t matter as long as it isn’t happening in their community. There are others however, that become frightened by what is happening on a global perspective.

In our lives, we are constantly fighting a war against ourselves. We are worried about our jobs, the economy, the bills that are piling up and the latest news from our doctor. Worry sets in and we slowly start to panic – war has been declared. Pastor Greg Brown wrote a great book titled “The Seven laws of Breakthrough” in which he describes a journey that we take moving through our lives. At each level, we achieve strength and confidence just before we breakthrough the ceiling to the next level. He points out that when we breakthrough, we are once again on the floor. It is a great relief to know that we are not alone; we will not be challenged beyond what God knows we can handle. While we might think that we can’t possibly take any more and we feel like the waters are rising quickly, we should also feel the comfort and peace in knowing that He will be with us. Its easy to write – don’t worry about things, but when you know that you are not alone, it should make it a little easier to.

“Do not fear, for I have redeemed you; I have summoned you by name; you are Mine. When you pass through the waters, I will be with you; and when you pass through the rivers, they will not sweep over you. When you walk through the fire, you will not be burned; the flames will not set you ablaze.” Isaiah 43:1b-2

We have all heard people say or we have said it ourselves “God has a plan for you”. Some believe that the circumstances in their lives are merely chance happenings and that God doesn’t get into those details of your life or worse yet, that there isn’t a God at all. God does have a plan but it’s being revealed on His timeline not ours. A day or a year in God’s eye is not the same as an earthly one. Many of you will agree that “this life” is complicated and filled with all kinds of problems and trials. Can this really be part of God’s plan? It sure can be! God will only give us what we can handle and He wants us to grow in our faith and in our lives.

We cannot grow if we are not challenged; this is when breakthroughs occur. We all learned to crawl before we walked and mastered that before we started to run. These too were challenges and like the events of today; they exist for specific reasons. God, our Father, wants us to grow and like any parent who helps their baby take those first steps, He is there with us holding our hands for balance. As things get harder and the waters turn into rivers, He will be there so you are not swept away. God’s grace and love are with you everyday, sometimes you need to simply stop and realize it. Don’t rely on God only when you pass through the river, get to know Him and see what happens when you are only passing through the waters. Thank Him for His care and presence in your life.

Where did the customer service go?

Whether we are in customer service, accounting, marketing or leadership positions, we are always serving a customer of some sort. Sometimes they are internal customers and sometimes they are the paying customers; either way, they can be demanding. Where has the good customer service gone? St. Paul’s letter to the Ephesians is a great reminder of how we should act toward each other – customers or not. The old adage of the “customer is always right” seems to have gone away with the full-service gas station. People in the customer service business these days seem to be bothered with us “customers” and our needs.

On the flip side, have you started treating those serving you differently? If you are in a leadership position, do you think that your employees are there to serve you? How do you react when they need something or some help? Leaders must learn to deal with all types of people who have all types of needs. The management practice of situational leadership applies today more than at any other time. The principle is that every situation (or person) requires a different approach than you used the last time or perhaps will use the next time. It requires patience, humility and gentleness. We have four different generations in the workplace today and each needs its own approach. One thing that doesn’t change, patience and humility will go along way toward delivering great service.

“Be completely humble and gentle; be patient, bearing with one another in love.” Ephesians 4:2

This verse is one of God’s directions for us. He teaches us, through St. Paul, how we should treat and live with each other. I haven’t found a person who enjoys the company of someone who isn’t humble and treats people poorly. We tend to tolerate these people in our lives because we have to, not because we want to. We are taught to love all of God’s creatures but some people make that very hard! Remain patient and tolerant, God is teaching you something. How do you act toward others? Are you the person that people merely tolerate? Are you gentle and humble with those who serve you? Take time to examine yourself and apply the direction that God is giving us.

Jesus demonstrated these attributes in His life. When the Disciples couldn’t understand the lessons Jesus was teaching, He never gave up. When the Pharisees tried to trap Jesus with trick questions, He loved them anyway and was gentle with them. Even on the cross, Jesus asked for mercy on those that were crucifying Him. I often say that if people are going to quote from the bible that they should be reading the whole thing and not just a few selected verses that make their point. In order for us to live as St. Paul suggests, we need to be reminded of God’s patience with us and we can do that by reading God’s word.

A Vision of the Future

I’ve recently been doing some work for an organization that has lost its bearings. Most organizations or should I say, most employees want to know what direction they are headed in. This is becoming increasingly important for manages to understand about Millennial Generation employees. They believe in the higher purpose of an organization and tend to turn away from “because I said so” leadership styles. Creating a vision is the single most effective way to get people to buy into any proposed change or altered direction. Employees can lose sight of and will need to be reminded of, an organization’s core values and purpose.

Organizational leaders need to construct an envisioned future that describes what the organization stands for now, what the future looks like and how it will get there. The biggest key to successful visioning is sharing the plan with everyone in the organization. Setting goals and objectives that describe the milestones along the way will help turn a wish into a reality. Employees should participate in such a way to help re-define the benchmarks because they have a unique perspective within the organization. Communication throughout the entire process is the best way to keep the vision in front of everyone. If leaders tell people where they are headed and then get out of the way to let them work toward achieving that goal, amazing success can be achieved.

“…He will proclaim peace to the nations. His rule will extend from sea to sea and from the River to the ends of the earth.” Zechariah 9:10

The Old Testament is the visioning process of the bible. God gave us a look into what He could do and what He wanted for us. God spoke through angels and in some cases; He spoke directly to ordinary people telling about His vision. God even went so far as to get out of the way and let us work. Of course, we know what we did along the way and failed to meet expectations. If we were employees, God would have fired us! Like a great Father, He never quit or gave up on us.

God sent us a Son to save the world. Jesus continued to set the vision of “everlasting life” and reminded us of the promises of God our Father. Some people have a hard time reading the Old Testament. When you read it now, read it like a vision of what was to come and as a description of the power that God possess. He was able to overcome armies, flood the earth and cast famines to ultimately overcome Satan. We have a simple responsibility now; stay connected to Him through faith in Jesus Christ as our one and only savior. The goal is simple – everlasting life. The vision is beautifully described throughout the bible, be sure to take the time to find where.