Reflections of the Heart

There is an old management saying, “People don’t care how much you know until they know how much you care.” What is in your heart will reflect on your leadership style. If you are caring for your people, deflecting stress from all angles, sincerely working with them so they can: achieve more, learn more and, reach their goals; then your heart is in the right place. Do you say, “I want to develop my team so that they can take my place” but you find that you are too busy to spend time with them in one on one career coaching?

I’ve been studying the subject of performance management for years. There has been a recent push to eliminate the annual performance review and replace it with regularly scheduled coaching sessions so that employees know how they are doing on a more frequent basis. As the workforce changes, so do the supervisors and leaders. The challenge this puts on a leader is that if they are required to interact with their people more frequently, it might just expose what is truly on their heart. If a leader really only cares about his numbers, his department’s goals or his promotion, it will all be revealed in these regular interactions. So, if you genuinely want people to be successful, you must ensure that your words and actions match. It takes far more time to recruit, train and develop new employees than it does to coach them and help them be successful. In the end, these efforts will reflect positively on everyone.

“As water reflects our face, so a man’s heart reflects the man.” Proverbs 27:19

This verse is about our hearts as Christians. What is on your heart? Do you attend church weekly and sing the songs but go out on Monday and terrorize your workplace by showing no compassion for others or “steal time” by putting in less than a full day so that you can “get what is coming to you”? God knows what is your heart! Putting God in His rightful place on your heart may take time and it won’t be easy, but God is understanding and has compassion as you work toward it.

For many of us, putting God first is a hard transition. As humans, tend to be so self-centered or consumed by the needs of this world that we often consider God’s word as an afterthought. Perhaps it is one of those things that you’ll squeeze in if there is time. Try to introduce God into your decision-making at work or when you reflect on a decision that you made. It may feel uncomfortable at first but that will go away. Remember the love that God has shown us and be extra forgiving when someone really disappoints you. Daily devotional reading will help you understand the depth of God’s grace and love for you. As God fills your heart, that will be reflected outward in how you treat others. You’ll be more understanding, have compassion and show forgiveness. Think about what your reflection looks like today and ask, is this what I really want to show to others?