Tag Archives: Leadership

Responsibility

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“Who’s responsible for this?” Most everyone shivers when they hear those words. Responsibility can often be a huge burden. We are given it through our job/position and sometimes we just take it upon ourselves. If you are the boss then you are always responsible for the things that happen in your area. If you are a parent, you too are responsible for everything that happens around your house. We all have responsibilities to something or someone and these responsibilities usually weigh us down. There are days when we don’t feel like being in charge or always being responsible, it’s natural. As a leader, you are always leading your people. You don’t get to say “I’m not feeling it today” or give away your responsibilities; we just can’t do it.

No matter what you do or what position you hold; people count on you. Think about the people that you count on every day, in every setting or circumstance. You are one of those people to someone else. We are responsible to each other; the key is also being accountable to them. There’s an old saying that one “oh no!” wipes out ten “atta boys”. Go out and make this a great week for yourself and those that you are responsible to and those that you are responsible for. See how contagious a little responsibility can be and demonstrate what accountability looks like. Own your actions, your promises and your words.

“For the LORD is our judge, the LORD is our lawgiver, the LORD is our king; it is he who will save us.” Isaiah 33:22

Today’s verse is from the Old Testament, a time before Jesus Christ. Think about how the world was during that time period and the chaos that consumed everyone. I imagine it to be a very scary time to live in: between the wars, slavery, punishments, Kings and Rulers not to mention that God was not very happy with His people. No one was taking responsibility for themselves or their actions. Isaiah was trying to tell the people who really was in charge of their lives.

No one but the Lord was responsible for all of these things; not a single King was in control, the Lord was. Yet still, no one was listening, and people continued to ignore their responsibilities. The Lord is our Judge, our lawgiver and our King and He saved us through His Son Jesus Christ. It was God who took responsibility for our salvation and sent His Son to us. It was Jesus who took the responsibility to live a perfect life, to teach us how to live and even accepted the responsibility of paying for our sins. God gave us the laws but Jesus Christ’s death and resurrection took away our failures to follow the laws (sin). It was God who held Jesus accountable for our sins and yet, He granted each of us eternal life through faith in Him. We can count on Him to be with us in our journey here on earth; He’ll never say “I’m not felling it today”.

Thankfulness

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Thanksgiving is in the next ten days and I felt another devotion on thankfulness was fitting. Leaders are in the position to influence the lives of those that work for them, those they work with and occasionally, those who they work for, especially if you are in middle management. Regardless of our roles in life, we are often so busy trying to juggle all of our priorities that sometimes we forget to say thank you. If we are in a leadership position, it is only because people follow us. If they are following us because they have to, well, we are simply just managing them. If we are true leaders, we are influencing people’s lives each day by what we say and do. If the people who work for you are truly following you, they will alter their perceptions, attitudes, knowledge and behaviors all because of you.

Last week I suggested that you ask yourself, have I been a blessing to others? I’d like to suggest that you also say thank you to the team that follows you. Tell them about the great work they do and how it impacts your business, then tell your coworkers how great it is to work with them and what they do to support you and then thank your boss for what he or she does for you personally and how you’ve grown from your experience working for them. Even if your boss is horrible, you are still learning something. Don’t let this time of thanksgiving slip away without thanking those that make your workdays a little more bearable. As a leader, it’s important for your people to know that you notice and that you care.

8Give thanks to the LORD, call on his name; make known among the nations what he has done. 9Sing to him, sing praise to him; tell of all his wonderful acts. 

1 Chronicles 16:8-9

We are taught that when we pray, we should give thanks to God for all that he’s done for us. Even if you are struggling right now, God is with you making you stronger. We often pray when we need something or are worried but how often do we pray just to give thanks? We see people accepting awards or scoring points in a sporting event point to the heavens as if to say “thanks to you God”. We don’t have to wait until we win an award or score a touchdown; everyday is reason to celebrate.

Today’s verse reminds us to tell others what God has done for us: “tell of all his wonderful acts.” The greatest thing that God has done for us is to send us a Savior, someone to intercede on our behalf with God so that our sins are forgiven. Jesus Christ taught us how to live, how to treat each other and how to be saved from ourselves. He is a great leader and deserves our thanks. Today, tell God how thankful you are for everything in your life and ask for the courage to spread to the word.

Service

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The dictionary tells us that the word “service” means several different things: a ceremony like a church service, a set of things like a tea service, performing a job that doesn’t make anything in the end like the plumber who fixes a leaky faucet, work that is performed by someone that serves other people like a waiter and doing something that contributes to the welfare or life of others like those in military service. Sometimes we hear the word “service” used by people: “that was great service we got at dinner last night”, “I need to get my car serviced at the dealer”, “we are number 1 in customer service”, and “my phone service is so spotty.” What version of the word service matters to you?

I often talk about my “service career” that dates back to my very first job in a full-service gas station back in the suburbs of Chicago. We’d wash the windshield and check the oil if requested, no matter the weather. I went on to serve others for more than 25 years in the fire service and now I’ve been serving the public in new ways as a consultant, military contractor, and public official for more than 10 years. I could go on about each of the roles that I’ve filled but none means more than writing this blog each week. I’m reaching thousands of people with my thoughts and sharing the Word of God. How can you be of service? I’d suggest something as simple as a smile, a handshake, a “welcome aboard” greeting to a new co-worker are easy ways to start. Modeling the behaviors of Christ in this crazy world might just be the type of service that someone desperately needs. Witnessing to others is often the hardest part of being a Christian but you don’t need to write a blog to tell the Good News to others, just a little servant’s heart.

“There are different kinds of service, but the same Lord.” 1 Corinthians 12:5

Paul was right; there are different kinds of service! He said this in his letter to the people of Corinth way before the dictionary was invented. However, none of the dictionary defined types of service are what God wants us to focus on. Jesus told us what to do in Matthew 28:18-20 when he said, “All authority in heaven and on earth has been given to me. Therefore go and make disciples of all nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, and teaching them to obey everything I have commanded you. And surely I am with you always, to the very end of the age.” So, what does this have to do with service?

If we think about some of things that Jesus commanded us to do – teaching the message of salvation, loving and caring for one another, and taking care of those in need are just a few examples. These are all an act of service! People are lost all around us and God is depending on us to show them the way back to Him. Being a faithful servant, caring for and loving each other are only the beginning. Why do we perform service for others? Do we do it so that we can go to heaven with eternal life? No! We perform service for others because we want to show them the love that we have been given by Jesus. We don’t have to do anything for eternal life; Jesus already did it for it for us by taking our sins with him onto the cross. All you need to believe is that Jesus is the Holy Spirit; that is all that we must do. By being the “someone” in a person’s life, you will bring glory to God. There are different kinds of service, but we are lucky to have the same Lord, a loving and caring God who gave His only son so that we can have eternal life through Him, now that’s what I call service!

Make A Difference

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Make a Difference Day is coming up and I get ready to speak at the International City/County Manager Association conference, I often question why I do it. The stipend to speak is small, we have gotten very little business out it and the expense is quite high. So why? I have so much fun interacting with Managers across the country that I realized, I might actually be making a difference. So, what is this Make a Difference Day all about? According to the website, http://www.makeadifferenceday.com, “For more than 25 years, USA WEEKEND Magazine and Points of Light have joined together to sponsor Make A Difference Day, the largest national day of community service. Millions of volunteers around the world unite in a common mission to improve the lives of others.” I’ve written about it before as an annual event in our city for groups to volunteer, but I find myself asking the same question, why should we make a difference just one day a year?

We all make a difference to someone, each and every day. Sometimes we know when we do and other times we don’t. We all do our jobs faithfully, day in and day out. We don’t really expect people to notice what we’re doing. Many times you will hear a public safety professional say, “We were just doing our jobs”. In reality, they were making a difference. Today, as you read this, I challenge you to make a difference for someone. Go out of your way to help someone. A few years ago this was “random acts of kindness”. I’m not saying hold open a door; I’m challenging you to put someone else’s needs before your own. You’ll never know what impact you might have on someone’s life.

“If one falls down, his friend can help him up. But pity the man who falls and has no one to help him up!”  Ecclesiastes 4:10

Make a difference, today and everyday, had to be what Jesus was trying to teach His disciples. However, Ecclesiastes was written in the Old Testament. On the surface it sounds like we are being told to make sure that we have friends so they can help you up. If it was that simple, we wouldn’t have half the troubles we have today. What about the man who has no one to help him up? Who will help? God’s commandments teach us to love one another (among other things) and care for each other.

This means everyone, not just our friends. God took His love for us and sent us a friend that will never leave our side, Jesus. No matter what is happening in your life, you are never alone. God is with you. When you feel distant, God is with you, just hold out your hand and open your heart. When you feel cold and alone, close your eyes and feel God’s warmth surround you. You are forgiven for everything you’ve done. Jesus, your friend, has helped you up after your fall. He sacrificed everything so that we could have eternal life. Now that is someone who made a difference!

Equipped for Good Work

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Often, we come face to face with people who are either a manager or a leader but rarely are they both. There have been plenty of books written that describe a leader, so I’m not going to do it in a short blog post. The verse for today talks about: “teaching, rebuking, correcting and training”; all good signs of a leader. Taking the time to ensure that your people are trained to do their job is a management function. Taking the time to build their skills and knowledge so that they can grow/advance is leadership. Rebuking, which is the expression of disapproval or criticism is the management skill of correcting unwanted behavior. Leaders that have courage, will not only help others correct mistakes, but they also take the time to coach their staff toward improvement while allowing the staff space to make mistakes. These “mistakes” should serve as learning points and not disciplinary moments.

A “manager” will spend time correcting every little thing that people do; we call these types of people. “micro-managers”. Every one of us has worked for someone who wants things done a certain way within a certain time period. A real micro-manager takes their “certain way” and makes changes to everything we’ve done. A “leader” will correct someone by teaching more effective processes, they will teach by explaining what and why certain things are important but most of all, they will acknowledge when they too are wrong. Training employees is critical for an organization’s overall success. Teaching is about learning new skills and training is about taking what you know and making it better. Leaders view training as an opportunity to let people experiment and get comfortable with concepts and processes. The signs of a good leader can be found in these traits, modeled by the greatest leader there will ever be.

16 All Scripture is God-breathed and is useful for teaching, rebuking, correcting and training in righteousness, 17 so that the man of God may be thoroughly equipped for every good work. 2 Timothy 3:16-17

This is one of those verses that help summarize the Bible – “All Scripture is God-breathed”. It’s amazing to think that these are the words of God given to us through His writers. If you look back through the scriptures, you will see Jesus use teaching, rebuking, correcting and training in all that He did. Whether he was addressing large crowds, small groups, His disciples, His mother, or the Pharisees; He was working toward righteousness.

The “man” referred to in these verses is all of us. We should use these traits to become equipped for every good work. No one will manage us, there is no one to “make” us do it; Jesus (our leader) has given us examples to follow. As sinners, it is easy to fall away from the teachings; no one really knows when we fall and there is no one to discipline us. Our coach and our leader, who is there all of time, is God. He is the one who inspired the scripture and sent His Son to be our savior. We shouldn’t fear that God is a micro-manager, we need to embrace the One whom we call “teacher”; He is the one that makes it all right in our Father’s eyes.

Work’n For A Liv’n

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We just spent a typical weekend around the house “celebrating” our 39th wedding anniversary. Life has taken over, and we were simply too busy to take much time for us. A much needed vacation is on the horizon, I know we will celebrate then. We worked on our business, keeping clients happy and Lisa is keeping our books free from errors and balanced. It is a never ending job. I work hard when we have projects, and I coast along when we don’t. I describe it as a roller coaster ride.

Who are you working for? We often hear the phrase in response – “working for the man” when people describe their jobs. Do you know why you are working like you do? I’d like to suggest that you might consider yourself working as though you are working for God and that His influence shows through in everything that you do. If you had to go to work for God everyday, I bet you would approach your daily work much differently than you do today. Change your outlook, always do your best and at the end of each day pause, close your eyes, tilt your head towards heaven and imagine God’s smile, a wink and Him telling you, “You’ve done a good job today!”

Colossians 3:23-24 “What ever you do, work at it with all your heart, as working for the Lord, not for men… It is the Lord Christ you are serving.”

Do your friends and family ever wonder why you work so hard or have the patience that you do for your work? The “man” doesn’t care how hard you work, just that you keep showing up, keep your mouth shut and do your job. Working for the “man” is what many people feel destined to do. But the “man” in Paul’s letter is the Lord! Feels different now doesn’t it? We are a reflection of the goodness of God and all that Jesus Christ taught us about living our lives. He didn’t say, “go and work just for yourselves and leave the others to suffer”.

Jesus taught us to care for each for other and give willingly. While many of us do just that and it can be hard at times. We do a good job and are thankful for the opportunity to serve others. God’s plan for us includes using us as examples for others to see His goodness. When you smile at or encourage someone at work, you are reflecting God’s goodness. When you continue to work hard when everyone else is taking advantage of the workplace, you are reflecting God’s goodness. When you un-jam the copier after someone else walked away from it, you are reflecting God’s goodness. We can see God’s goodness if we just look for it – its everywhere. It is the Lord you are serving, do it with all of your heart!

God’s Correction

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No one likes to be corrected, especially when it’s done in front of other people. What about our adult children, when do we stop parenting them and let them learn from their mistakes? When should parents stop correcting and forcing advice upon their kids? I’m not sure that I have the answers for these questions, and I’m sure my kids are disappointed to hear that I don’t know when to stop. Have you thought about how you correct or advise others? The old guiding principle that most good supervisors follow is, “praise in public and punish in private”. However, I’d argue that correcting someone is not the same as punishing them. Granted, there are some people who view being corrected as punishment. When we correct someone, we are engaged in using the situation as a “teachable moment”. If others are around and correction is warranted, we should take the opportunity to “teach” everyone or to improve their understanding when someone mis-speaks. As with all communication, the key is in the delivery.

When correcting someone, you can start by asking an open-ended question about the subject and then asking if there are any other options. Ask them to describe what they intended or meant and then describe your “other way to look at the situation”. The point here is to make it more of a discussion and less about them needing to be corrected. When dealing with misinformation, start by asking where they obtained their information. This will prevent you for needing to be corrected if you are the one not up to speed on the topic. If they do not have the current information, start your sentence with your source of the information. Be mindful of everyone’s feelings and the current situation. If you do not correct misinformation immediately, it will become fact and as a leader, you cannot afford to have bad information in your workplace.

“Blessed is the man whom God corrects; so do not despise the discipline of the Almighty.” Job 5:17

 I can think of thousands of ways that God “corrects” me. It is hard to argue with Job about being corrected by God and what we should do in response to it. In the beginning, God was constantly trying to “correct” His people. He sent signs, angels, prophets, and the Holy Spirit even appeared to a selected few to provide corrective action. It was all to no avail, we still wouldn’t listen or follow God’s laws. Job tells us not to “despise the discipline of the Almighty.” God, like all good fathers, was disciplining us for our own good. We didn’t pay attention though and yet he still tried to help us.

God could have turned His back on us, but He loves us too much. So, despite our behavior and continued disregard for His law, He still offered us a chance to be saved and share eternal life with Him. He did this through His son Jesus Christ. As John 3:16-17 tells us 16“For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life. 17For God did not send his Son into the world to condemn the world, but to save the world through him.” We are saved! So despite what you think that you’re being punished for, God loves you and is making you stronger with each challenge. You might not need the strength today or even 10 years from now, but He is working through you for something great.  

Do Not Become Weary of Doing Good

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I’ve written before about one of my favorite books titled “Anyway, The Paradoxical Commandments” by Kent Keith. He lays out 10 paradoxical commandments of life and my favorite is # 10 which states, “Give the world the best you have, and you’ll get kicked in the teeth. Give the world the best you have anyway”. Throughout my life as a leader, I have learned that no good deed will go unpunished. I have gone out of my way for someone to only have them do something that caused me more aggravation later. I am often reminded of the “kicked in the teeth” moments throughout my life and realized that this type of thing happens all too frequently. We do our best work, give others the benefit of the doubt and then later regret it. These days, we all must continue to give our best despite what might happen.

I’ve seen organizational leaders lose faith in their people because they’ve been “kicked in the teeth” and now think that everyone in the organization is just a bunch of “winey babies”. They have no trust in anyone, they no longer involve the employees in decision-making; all of which creates a hostile work environment for their employees and themselves. Leaders must stand tall and continue to do what is right, at the right time and for everyone they lead because it’s their responsibility. Sure, leaders will “get kicked in the teeth” but that’s why it’s lonely at the top. People don’t always understand the role of the leader, but we know that we will make a difference and that is why we “give the world our best anyway”.

“9Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up. 10Therefore, as we have opportunity, let us do good to all people, especially to those who belong to the family of believers.”  Galatians 6:9-10

This verse had a couple of options for things to talk about – doing good and not giving up. While I focused the first part on doing good, I’d like to add the “not giving up” part here. It is tiring always doing good, our sinful nature says “when will someone do good for me?” We seem to be able to justify shortcuts and doing the minimum in our minds. We go around doing things for others, for little recognition I might add, and all we ask in return is a little good coming our way; that’s not too much to ask. The end of verse 8 gives us the answer “the one who sows to please the Spirit, from the Spirit will reap eternal life.”

The “good” coming to you will come from the Holy Spirit. We are encouraged to “do good to all people” but “especially those who belong to the family of believers”. There are no options to be good only to those that are good to us or who won’t make our lives harder. Whether you are a leader, a follower, or a loner, do not become weary of always doing good. In today’s world, there is enough going poorly or plain wrong. I urge you to look beyond today or even tomorrow and see how much more we all gain by doing good. No one said it was easy to be a disciple of Jesus Christ, but the rewards are eternal. Go and do good – Anyway.

Words Bring Power

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“What is that supposed to mean!” Have you ever said those words? Often times we rush through our conversations that we skip a few key words and change the meaning of everything that we are trying to say. Text messaging has made this problem even worse. I almost overreacted to an emoji late last week. We see young people who have a hard time expressing themselves. Their sentences are short and void of emotion, if it can’t be said in a text or e-mail, they just aren’t saying it. I had a conversation last week with someone who works in a school, and they told me that young kids today have no ability to converse with each other or with adults; and when they do, it’s usually quite rude.

One idea is that when we speak to our younger friends or co-workers (not elementary school kids) and the communication is critical, we can ask them to repeat back to us what they think we said. Another way to improve communication is simply asking them how they want to be communicated with. One thing is for sure; we must choose our words carefully knowing that each one has the possibility of meaning more than one thing to a new generation of young people who may have a slightly different dictionary version than we do. We must be flexible and patient, our role is to continue to lead them with our actions.

“because our gospel came to you not simply with words, but also with power, with the Holy Spirit and with deep conviction.”  1 Thessalonians 1:5

The Bible is such a great book, but it too can be filled with opportunities for misinterpretation. Look at the various churches that claim to offer insight into God’s word and then proceed to tell you how to live your life. The Gospel did come to us with great power; we can impact people’s lives by following the words given to us. We are not the judges of other people’s lives; the Bible tells us that. The Holy Spirit is present in our lives but so is the devil, each are constantly fighting for our attention.

It is the deep conviction that we have in our faith that keeps the devil in check. Our words mean something; they are the light into our heart. Do you openly profess your love and belief in Jesus Christ? When given the chance to gossip about someone, do you jump on it? These are all windows into your heart. The Bible is more than just words; it is the WORD of God, given to us through the Holy Spirit who inspired its writers. The words and stories are told in such a way to bring meaning to each word. At the end of the day, we must watch our words and our actions because as they say, actions speak louder than words. The Bible is our guide. No matter what we’ve done or said, we are forgiven by the grace of God and by Jesus taking our sins onto Himself so we may have eternal life. Now that is plain and simple no matter how you say it.

Dependable or Reliable

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Reliability. I’ll bet that when you hear the word, the first thing that will pop into your mind is a product of some sort. It’s either a car or an appliance that we generally associate with the word reliability. What about people, do we consider them reliable? We might use dependable, but would you use reliable? People will let us down and are flawed from conception; I’ve even heard the quip that “you can depend on people to let you down.” The difference is very subtle; being reliable means that you will be able to get the same result over and over and dependable means worthy of reliance or trust. How reliable are you? Do people seek you out for help or advice? If you are in a leadership position, you need to be both reliable and dependable. Being reliable takes a toll on your time management. You will find that when people seek you out for help, you spend a lot of time with them and your own “work” takes second place yet it still needs to get done.

When people seek you out, you are actually functioning as a coach for them. Good coaching can turn into mentorship, which is a great professional development tool for both parties not to mention a huge source of personal satisfaction. Whom do you rely on? Do you have someone reliable in your work life? We are sometimes too proud to ask for someone to help us or give us advice. Finding someone who is reliable enough to be a coach is rare; be sure that they are willing to help at this level. If you are fortunate enough to be someone whom people consider reliable, consider sharing your gifts with them at this higher level.

“And everyone who calls on the name of the LORD will be saved.” Acts 2:21

It’s ironic that when I hear the words reliable and dependable, I don’t immediately think of the Triune God. As I reflect on it, I have to assume that it’s because I never have to think twice about God’s reliability and just writing that, makes me smile. There are millions of people in this world that don’t see it that way. They will base their assessment of God’s reliability on the number of answered prayers they receive, the quality of their life or the types of works they perform – trying to gain God’s favor, so that He’ll be more reliable and dependable. Our LORD and Savior is Jesus Christ, He intervened on our behalf to gain God’s favor.

“Everyone who calls on the name of the LORD will be Saved” (Acts 2:21) means eternal life for everyone calling, no strings attached. God is reliable and dependable. He keeps His promises to His people; we just have a hard time seeing them because His timelines and our timelines are not the same. God always listens and comforts us; we simply don’t always recognize it. It’s the unexpected coffee that a co-worker brings to you when you need it or the refund check that arrives the week that your rent is due. Turning your life over to God and trusting in Him means that you never have to think twice about whether He’s reliable or not. After all, He did send His one and only Son to suffer for us so that we can share eternal life Him. It certainly sounds like He’s in it for the long haul, how about you?