Tag Archives: management

Leading or Managing but Never Both

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Often, we come face to face with people who are either a manager or a leader but rarely are they both. There have been plenty of books written that describe a leader, so I’m not going to do it in a short blog post. The verse for today talks about: “teaching, rebuking, correcting and training”; all good signs of a leader. Taking the time to ensure that your people are trained to do their job is a management function. Taking the time to build their skills and knowledge so that they can grow/advance is leadership. Rebuking, which is the expression of disapproval or criticism is the management skill of correcting unwanted behavior. Leaders that have courage, will not only help others correct mistakes, but they also take the time to coach their staff toward improvement while allowing the staff space to make mistakes. These “mistakes” should serve as learning points and not disciplinary moments. 

A “manager” will spend time correcting every little thing that people do; we call these types of people. “micro-managers”. Every one of us has worked for someone who wants things done a certain way within a certain time period. A real micro-manager takes their “certain way” and makes changes to everything we’ve done. A “leader” will correct someone by teaching more effective processes, they will teach by explaining what and why certain things are important but most of all, they will acknowledge when they too are wrong. Training employees is critical for an organization’s overall success. Teaching is about learning new skills and training is about taking what you know and making it better. Leaders view training as an opportunity to let people experiment and get comfortable with concepts and processes. The signs of a good leader can be found in these traits, modeled by the greatest leader there will ever be. 

16 All Scripture is God-breathed and is useful for teaching, rebuking, correcting and training in righteousness, 17 so that the man of God may be thoroughly equipped for every good work. 2 Timothy 3:16-17

This is one of those verses that help summarize the Bible – “All Scripture is God-breathed”. It’s amazing to think that these are the words of God given to us through His writers. If you look back through the scriptures, you will see Jesus use teaching, rebuking, correcting and training in all that He did. Whether he was addressing large crowds, small groups, His disciples, His mother, or the Pharisees; He was working toward righteousness. 

The “man” referred to in these verses is all of us. We should use these traits to become equipped for every good work. No one will manage us, there is no one to “make” us do it; Jesus (our leader) has given us examples to follow. As sinners, it is easy to fall away from the teachings; no one really knows when we fall and there is no one to discipline us. Our coach and our leader, who is there all of time, is God. He is the one who inspired the scripture and sent His Son to be our savior. We shouldn’t fear that God is a micro-manager, we need to embrace the One whom we call “teacher”; He is the one that makes it all right in our Father’s eyes. 

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Open Door Policy

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Its been a while since I’ve written a straight-up leadership post, so this week I thought I’d address the “open door policy”. As I’ve studied leadership over the years, it has been interesting to see how this phrase even emerged into leadership. The autocratic management style (do as I say) was very strong in the 50’s, 60’s and 70’s. Workers didn’t ask questions, offer their opinions or make suggestions for process improvements and heaven forbid they sought advice from their leaders. I’m sure this was the period that created the phrase “the daily grind”, for good reason. As the workforce became more disgruntled, someone had the idea that asking the workers what they needed might make a difference. Tom Peters became an office name since everyone was reading his groundbreaking books about new age leadership and creating employee involvement.

Leaders started telling employees that their office doors were open and that they could come in anytime with ideas and complaints. Over time, leaders slid back into being managers as bottom line pressures increased and soon the open doors became metaphorically closed. No one dared to go into an office and when they did, managers were not interested in hearing what they had to say. Workforce satisfaction has since fallen and it wasn’t until the workplace disruption of a company called Google and all of their “crazy philosophies” that it changed. Unfortunately, managers claim to have “open door policies” and they still don’t see employees coming in. “I have an open door policy. I don’t know why we have all of these problems”, is commonly cried. I’d suggest that while the door is open, the mind is closed. If you manage or lead people, evaluate your effectiveness in regard to employee engagement. Old dogs can learn new tricks, its called evolution. Are you evolving or just existing?

“Through faith in Jesus we may approach God with freedom and confidence.” Ephesians 3:12

The famous Catholic confessional starts with “Forgive me father for I have sinned…”. Depending on what Christian denomination you were raised in or taught in, the father in this confession is the Catholic Priest. I’m not going to engage in a theological discussion about the biblical origin of this belief, but I do want to discuss our ability to approach God at any time and for any reason. St. Paul writes in this letter to the Ephesians that our faith in Jesus allows us to approach God – freely and confidently. God has an open door policy – literally and metaphorically.

We do not need a mediator to speak for us to God. The punishment, death and resurrection of Jesus was all of the intervention that we needed with God. Jesus did for us what we could never do, live a life that keeps all of God’s commands. Quite simply, we sin constantly. We can go to God and confidently know that our sins are forgiven because of what Jesus did for us. We can’t pray sin away, we can’t perform works or pay for forgiveness; we are already forgiven. Go confidently and with freedom into your life knowing that you can turn to God for help and forgiveness at any time.

Condemnation

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Condemnation or condemning someone is a pretty serious matter. The dictionary defines condemn as “express complete disapproval of, typically in public; censure”. Have you unknowingly condemned anyone lately? I’m sure you didn’t utter the words specifically, but we often find ourselves saying something like “I’ll never work with them again” or “if she doesn’t get her act together, I’ll make sure she isn’t our team again”. These are statements of condemnation. Oftentimes, our condemnation is even a little more subtle “Oh him, he is always like [fill in the blank]. I refer to this as “pigeon-holing” someone; putting a person in a cage or box that they can never get turned around in. Some people are put there after one big mistake while others simply earn their position in the pigeon hole.

You might ask yourself “how many times do I need to get burned before I stop believing they will actually come through for me?” The better question is “have you told them how they’ve let you down and what effect it has had on your work?” We need to be honest with people and let them know how their actions effect how others perceive them. Right or wrong, perception is reality in the eye of the one who perceives the action. If you have found yourself pigeon-holing someone, give them a chance to get out and make amends. If you leave them in the hole, you are condemning them to that place for a career. Reach out and share how they make you feel; not how they make everyone feel but how they make you feel. It makes it about the two of you which is less threatening. They might have been clueless about how their behavior affected other people because no one ever took the time to talk with them.

“Whoever believes in Him is not condemned. But whoever does not believe stands condemned already because they have not believed in the name of God’s one and only Son.” John 3:18

We are not condemned! No matter what we’ve done, Christ took our weaknesses, our sins and our guilt with Him on the cross so we would share in God’s love and Grace. We are not condemned because we are forgiven! John tells us quite simply that those who do not believe already stand condemned. God’s inspired word, through John, sums up for us our salvation. We are not condemned! We are assured eternal life through our faith in Christ.

We may make the same mistakes over and over; we may commit the same sins again and again, but we have forgiveness through Jesus’ sacrifice for us. God’s grace and love, along with our confession and repentance is what keeps us out of the pigeonhole. God isn’t interested in keeping us locked up or put in the same place, He needs us to be free so that we can spread the good news of salvation through Jesus Christ. If you feel trapped, seek God and you will find the door to the hole that has been open this whole time. Eleanor Roosevelt once said, “No one can make you feel inferior without your consent”. God has not put you in a pigeonhole, you have put yourself there. God wants to see you free and flying high, make Him proud!

Managing vs Leading

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Recently, I seem to be faced with having to deal with people who either managers or leaders but never both. There have been plenty of books written that describe a leader, so I’m not going to do it in a short blog post. The verse for today talks about: “teaching, rebuking, correcting and training”; all good signs of a leader. Taking the time to ensure that your people are trained to do their job is a management function. Taking the time to build their skills and knowledge so that they can grow/advance is leadership. Rebuking, which is the expression of disapproval or criticism is the management skill of correcting unwanted behavior. Leaders that have courage, will not only help others correct mistakes, they take the time to coach their staff toward improvement and will allow mistakes to serve as learning points and not disciplinary moments. Managers will spend time correcting every little thing that people do, sometimes we use the phrase “micro-manager” with these people.

We have all worked for someone who wants things done a certain way within a certain time period. A real micro-manager takes their “certain way” and makes changes to everything we’ve done. A leader will correct someone by teaching more effective processes, they will teach by explaining what and why certain things are important but most of all, they will acknowledge when they are wrong. Training employees is critical for an organization’s overall success. Teaching is about learning new skills and training is about taking what you know and making it better. Leaders view training as an opportunity to let people experiment and get comfortable with concepts and processes. The signs of a good leader can be found in these traits, modeled by the greatest leader there will ever be.

16 All Scripture is God-breathed and is useful for teaching, rebuking, correcting and training in righteousness, 17 so that the man of God may be thoroughly equipped for every good work. 2 Timothy 3:16-17

This is one of those verses that help summarize the bible – “All Scripture is God-breathed”. It’s amazing to think that these are the words of God given to us through His writers. If you look back through the scriptures, you will see Jesus use teaching, rebuking, correcting and training in all that He did. Whether he was addressing large crowds, small groups, His disciples, His mother or the Pharisees; He was working toward righteousness.

The “man” referred to in these verses is all of us. We should use these traits to become equipped for every good work. No one will manage us, there is no one to “make” us do it; Jesus (our leader) has given us examples to follow. As sinners, it is easy to fall away from the teachings; no one really knows when we fall and there is no one to discipline us. Our coach and our leader, who is there all of time, is God. He is the one who inspired the scripture and sent His Son to be our savior. We shouldn’t fear that God is a micro-manager, we need to embrace the One whom we call “teacher”; He is the one that makes it all right in our Father’s eyes.