Tag Archives: Mentoring

My Thoughts are not Your Thoughts

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“If I want a job done right, I better just do it myself”, is an old phrase that you still hear today. People are impatient and less tolerant of change these days. Perhaps it’s the instability in world. The Internet allows people to work anywhere in the world. There are virtual workplaces and virtual jobs – I’m intentionally leaving the puns alone. So many things change, year in and year out, so it isn’t too surprising that people want to hang on to some control over a process or project. As humans, we learn best by trial and error. We make mistakes and learn a great deal from them. As parents we try to tell our kids what to do and how to do it, so they avoid making the same mistakes we did, even the small ones. Sooner or later they will rebel and do it anyway. I’ve taught firefighters and officers to avoid repeating my mistakes and I’ve watched them make their own mistakes (safely) so they too could learn.

As leaders or parents, we have to let people do things the way that is best for them. We’ve added our own extra step or done something just a little different and we have to let others do the same; this is how great things are made. I’ve said it before, Velcro and post-it notes were mistakes that turned out awesome. Today’s workforce is more innovative, more experimental, more adventurous and less risk adverse than we were. We need to embrace the change, support them and watch what happens. Your way is not the only way to get something done; it’s a way to do it. Imagine what you would have missed if someone you worked for said that there is only one way to do your job. The irony of the statement that started this is that the person who said it first was really saying, “If I want a job done my way, I’d better do it myself”. Unless you intend to do all of the work around you, give people a desired outcome or goal and let them work.

“8For my thoughts are not your thoughts, neither are your ways my ways, declares the Lord. 9As the heavens are higher than the earth, so are my ways higher than your ways and my thoughts than your thoughts.” Isaiah 55:8-9

Can you imagine God saying, “If I want a job done right, I better do it myself.” As I started to write that sentence, I said to myself He’d never say that, however it is exactly what He did. God tried to give signs, miracles, prophets and even 10 Commandments as a guide for us to follow and we still failed. God did it Himself and sent His Son to save the world from itself. We couldn’t get it right, so God did it for us.

In these verses, we are reminded that our thoughts and our ways are not God’s. He gave us the desired goal or outcome – Believe in Jesus Christ as your Savior, and you will receive the eternal life. God tells us that we are not like Him and we could never be. His ways and thoughts are higher than the heavens. We focus on earthly things and earthly desires and He is telling us in the New Testament of the Good News found in Jesus Christ. It doesn’t matter what our deeds are or what our thoughts are or anything else; what matters is our faith in Jesus Christ. We need to stop worrying about doing things perfectly and focus on our faith in Jesus. We should be focused on growing our faith and understanding of God’s word not to become superior but to express our love to God for not treating us like we treat those don’t do it our way.

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Pass it on

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A key component of the job for every supervisor is to develop the people around you. Today, coaching and mentoring have taken on a greater importance for the workforce. The current generation of employees want to be challenged but seem to have a short attention span at times. This is the “everyone gets a trophy” generation and their need for recognition has been brought into the workplace. They require regular feedback (coaching) and seek rewards (rises/promotions) at a much higher rate than previous generations.  I’m not saying anything is wrong with their wants/needs; I’m saying it is different. I’ve been passionate about developing people since my first days in the fire service.

I started in 1982 and was taught by a great man who was also passionate. My first Captain was a commanding man, a former Marine, who was very authoritarian yet compassionate. He wanted to make sure that we knew our jobs and could do them well. My first training officer passed along everything he knew and encouraged constant learning. He yelled at you when you deserved it and praised you when you earned it. He always left us knowing what was important. We need more of those people today, ones that aren’t afraid to share their knowledge and who aren’t worried that you might end up becoming smarter than they are. Pass on what you know, you will be making an impact all around you.

“For what I received I passed on to you as of first importance: that Christ died for our sins according to the scriptures.” 1 Corinthians 15:3

Here is another example of a single verse that tells the whole story of the Bible – Christ died for our sins. Paul is teaching the people of Corinth through his letters. There were no lecture halls, no handouts, no power point slides or videos, just Paul’s letters. He never stopped teaching. He wrote to the Thessalonians, the Philippians and the Romans too. He never lost his passion for teaching God’s promises and word to everyone he could reach.

Obviously, St. Paul’s mentor was a little more than a salty old Marine, but he understood that keeping the knowledge and wisdom that was bestowed upon him was not an option. He could have kept it to himself and had people coming to him but God was with him and he understood that his role was to share the good news. God uses us in many different ways to do the same. We need to pass on what is the first importance: Christ died for our sins. Make an impact in all that you do, teaching, witnessing, living Godly lives, helping others or sharing the good news. We can all make a difference if we remember that we are doing God’s work and not our own.

Created to do Good Works

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“Service Before Self”, is one of the core values of the US Air Force. I would see this posted in just about every military installation that I worked on regardless of the branch. We haven’t been seeing much of this these days, but the world has changed the past two years. All of us serve someone at some point in our day and usually throughout our lives. As parents, we serve our kids, as spouses we serve our mate and as employees we serve customers – either internal or external to the company. Even leaders have people that they serve. A leader should be someone who is serving those that follow them; the concept known as servant leadership. By making their followers stronger, servant leaders build up their staff and work to make them successful. There are people in leadership positions who wrongfully believe that since they are in this place of “power” that people should be serving them. A true leader is more concerned about how they can support and help those that follow them.

Ken Blanchard has written extensively about servant leadership. Unfortunately, we see people every day who are simply serving themselves. The millennium generation grew up watching the greed of Wall Street and “leaders” serving their own interests. If anyone else benefited, well, that was just extra. So, who are you serving? I would suggest putting your focus on others and see what comes of it. I have benefited from a number of mentors in my life and I have also played that role for others. It is immensely satisfying and rewarding to help others when there is nothing to be gained.

“For we are God’s workmanship, created in Christ Jesus to do good works, which God prepared in advance for us to do.” Ephesians 2:10

St. Paul wrote a lot about serving others in his letters, focusing much of his attention on humility. In his first letter to the Corinthians, St. Paul reminds them to be humble proclaiming, “I came to you in weakness and fear”. He was asking them to serve others with humility too. Using Jesus as our example, ask yourself, how did He show humility for us? The first thing that comes to my mind is the washing of His disciple’s feet at the last supper. The leader of the group, the leader of the heavens washed feet. Jesus was serving us!

The Son of God and God Himself was serving us so that we would see his example of a “good life”. God has prepared the good works for us. He has set the course, put people in our lives and us in the lives of others so that we could execute the plan He has for us. God has prepared these good works for us in advance; they aren’t chance but these opportunities are given to us to do God’s work. We are not put here to do our works or to be boastful. My apologies to the Air Force but “Service Before Self” really came from God. It was demonstrated to us by Jesus and now we must humble ourselves to serve others, just as God planned. 

Mentor vs Coach

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Mentoring and coaching are often used interchangeably. There have been a number of articles written about companies choosing not to perform annual performance appraisals and replacing them with regular “check-in sessions” – basically coaching. Mentoring programs are often viewed by the workforce as special grooming for those fortunate enough to have been chosen to move up the career ladder; an unfortunate take a way. By definition, mentoring is a relationship in which a person with greater experience and wisdom guides another person to develop both personally and professionally. The key feature here is that the mentee wants to be guided – they ask for this type of personal attention. 

Most employees expect help from their leadership in the form of guidance, inspiration, encouragement, advancement, discipline and approval for a job well done. If they don’t get these, frustration sets in and for the Millennials and Gen Z, this means finding a new job. Employees can be coached even without a formal system. If supervisors aren’t proactively providing guidance, the employee can ask questions of their supervisor to extract some help. “What do I need to do to improve in [fill in the blank]? I’d like to start working on more complex projects; do you have anything coming up that might allow me to do that? Personally, I’ve been blessed to have great coaches and confidants throughout my career(s). Don’t wait for it to happen, go out and make it happen. Find a mentor, a coach or a confidant in your life and you will see that there is strength in numbers.

“I instruct you in the way of wisdom and lead you along straight paths. When you walk, your steps will not be hampered; when you run, you will not stumble.” Proverbs 4:11-12

Can you even imagine what it would be like to physically speak to Jesus everyday and ask for His advice? You don’t need to imagine because, you can! Your prayers are heard by the Triune God, which means Jesus hears them too. While you don’t hear Him respond back, you will get an answer. God sent us His Son to bring us closer to Him. Now that’s what I call a mentor! He provided His word to us through the scriptures and Jesus gave us examples of how to live our lives; someone to guide us both personally and professionally. 

This verse tells us that God will lead us along straight paths, not stumbling and without impede. Another example of God’s promise to be with us. We stumble in sin; we forget to nurture our relationship with God and yet He keeps His promises. Our faith in Jesus is all that He needs to keep us along the straight paths. We don’t deserve that kind of dedication, but God’s love is so great that we can’t imagine how He can forgive us. Sin is always present but more importantly, so is God’s love. Let Him guide you.

Mentoring

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Whether you say counselor, teacher, mentor or instructor they all mean the same for someone who is a supervisor/leader. If you are a leader, you have a responsibility to develop the skills and knowledge your personnel. People want to progress in their positions and are generally interested in learning; regardless of their position. As a leader, people look to you for help with problems or seek your input as they try new things. Your responsibility is to help them problem solve; not solve their problems but help them work out a solution. It might be easier to simply do it but you will not allow them to learn; you must be the teacher or counselor.

Teaching requires great patience and a commitment to helping others achieve success. Think back to your favorite teacher/mentor, what made them great? Chances are good that they were: caring, interested in you, passionate about the subject, inspiring or willing to share their knowledge. Do you do that for your people? They will appreciate it and you’ll see benefits from improved morale, higher productivity, improved creativity and generally a problem free workplace.

“But the counselor, the Holy Spirit, whom the Father will send in my name, will teach you all things and will remind you of everything I have said to you.”        John 14:26

The great counselor, called teacher by many was, of course, Jesus Christ. John the Baptist was telling everyone of “one greater than I” whom the Father would send to continue teaching and ultimately pay for our sins with His life. Despite the teachings of Jesus, people still remained doubtful. Even after his crucifixion and resurrection, people remained doubtful.

Since the beginning of time, God has been teaching by using man as an instrument of delivery; a living power point presentation if you will. God has inspired men to do great things; Noah, Moses, John and Paul all did God’s work through His inspiration. God has put great teachers in our lives – some show us what to do while others show us what not to do. God has put you in a place to do great things so He can help others. Honor God by following Jesus’ example in your life, be the “teacher” for others to understand the hope that you have in Him.

My ways are not your ways

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“If I want a job done right, I better just do it myself”, is an old phrase that you still hear today. People are impatient and less tolerant of change these days. Perhaps it’s the instability in world. The Internet allows people to work anywhere in the world. There are virtual workplaces and virtual jobs – I’m intentionally leaving the puns alone. So many things change, year in and year out, so it isn’t too surprising that people want to hang on to some control over a process or project. As humans, we learn best by trial and error. We make mistakes and learn a great deal from them. As parents we try to tell our kids what to do and how to do it so they avoid making the same mistakes we did, even the small ones. Sooner or later they will rebel and do it anyway. I’ve taught firefighters and officers to avoid repeating my mistakes and I’ve watched them make their own mistakes (safely) so they too could learn.

As leaders or parents, we have to let people do things the way that is best for them. We’ve added our extra step or done something just a little different and we have to let others do the same; this is how great things are made. I’ve said it before, Velcro and post-it notes were mistakes that turned out awesome. Today’s workforce is more innovative, more experimental, more adventurous and less risk adverse than we were. We need to embrace the change, support them and watch what happens. Your way is not the only way to get something done; it’s a way to do it. Imagine what you would have missed if someone you worked for said that there is only one way to do your job. The irony of the statement that started this is that the person who said it first was really saying, “If I want a job done my way, I’d better do it myself”. Unless you intend to do all of the work around you, give people a desired outcome or goal and let them work.

“8For my thoughts are not your thoughts, neither are your ways my ways, declares the Lord. 9As the heavens are higher than the earth, so are my ways higher than your ways and my thoughts than your thoughts.” Isaiah 55:8-9

Can you imagine God saying “If I want a job done right, I better do it myself.” As  I started to write that sentence, I said to myself He’d never say that, however it is exactly what He did. God tried to give signs, miracles, prophets and even 10 Commandments as a guide for us to follow and we still failed. God did it Himself and sent His Son to save the world from itself. We couldn’t get it right, so God did it for us.

In these verses, we are reminded that our thoughts and our ways are not God’s. He gave us the desired goal or outcome – Believe in Jesus Christ as your Savior, and you will receive the eternal life. God tells us that we are not like Him and we could never be. His ways and thoughts are higher than the heavens. We focus on earthly things and earthly desires and He is telling us in the New Testament of the Good News found in Jesus Christ. It doesn’t matter what our deeds are or what our thoughts are or anything else; what matters is our faith in Jesus Christ. We need to stop worrying about doing things perfectly and focus on our faith in Jesus. We should be focused on growing our faith and understanding of God’s word not to become superior but to express our love to God for not treating us like we treat those don’t do it our way.

Teach Me

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A key component of the job for every supervisor is to develop the people around you. Today, coaching and mentoring have taken on a greater importance for the workforce. The current generation of employees want to be challenged and seem to have a short attention span at times. This generation is the “everyone gets a trophy” generation and this need for feedback has been brought into the work place. They require regular feedback (coaching) and seek rewards (rises/promotions) at a much higher rate.  I’m not saying anything is wrong with their wants/needs; I’m saying it is different. I’ve been passionate about developing people since my first days in the fire service.

I started in 1982 and was taught by a great man who was also passionate. My first Captain was a commanding man, a former Marine, who was very authoritarian yet compassionate. He wanted to make sure that we knew our jobs and could do them well. My first training officer passed along everything he knew and encouraged constant learning. He yelled at you when you deserved it and praised you when you earned it. He always left us knowing what was important. We need more of those people today, ones that aren’t afraid to share their knowledge because you might end up becoming smarter than they are. Pass on what you know, you will be making an impact all around you.

“For what I received I passed on to you as of first importance: that Christ died for our sins according to the scriptures.” 1 Corinthians 15:3

Here is another example of a single verse that tells the whole story of the Bible – Christ died for our sins. Paul is teaching the people of Corinth through his letters. There were no lecture halls, no handouts, no power point slides or videos, just Paul’s letters. He never stopped teaching. He wrote to the Thessalonians, the Philippians and the Romans too. He never lost his passion for teaching God’s promises and word to everyone he could reach.

Obviously, St. Paul’s mentor was a little more than a salty old Marine but he understood that keeping the knowledge and wisdom that was bestowed upon him was not an option. He could have kept it to himself and had people coming to him but God was with him and he understood that his role in this life was to share the good news. God uses us in many different ways to do the same. We need to pass on what is the first importance: Christ died for our sins. Make an impact in all that you do, teaching, witnessing, living Godly lives, helping others or sharing the Good news. We can all make a difference if we remember that we are doing God’s work and not our own.

Leadership Lessons

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Leadership can be a number of different things to different people. Some seek leadership while others simply provide it. Leadership can be hard to define too. The United States Army defines leadership as “influencing people by providing purpose, direction, and motivation, while operating to accomplish the mission and improve the organization.” I agree whole-heartedly with this definition, being a leader is about being able to influence people. Some will view the idea of “influence others” as a negative thing but in this definition, the goal is to get people to do things that they didn’t know that they could do.

Leaders need to work with every employee to help them achieve their highest potential. When employees feel supported at work, they tend to work harder and as a result, the organization becomes stronger. There are “leaders” who believe that they are leading because their people check with them on all decisions. They think that they are supporting their people because they answer their phone calls. In these cases, they are simply holding their employees back by not letting them make decisions, think critically and be independent. How are they supposed to learn if they never get a chance to make a decision?

If you are a leader, look out for your people and care for them. This doesn’t mean do their work or become protective over them. It means that you care about their future, their growth and work-related wellbeing. Leading is like teaching a child to ride a bike. You give them the lessons, you guide them by holding the seat and running along side them and then you let go. If they fall, you help them back up and reassure them before doing it again. When they ride on their own, you celebrate what they’ve done.

“For He will command His angels concerning you, to guard you in all your ways…” Psalm 91:11

This Psalm sounds like it is describing a great leader doesn’t it? God will guard you in everything: how great would that be? The interesting thing with this verse is that it doesn’t say “He will command His angels to do things for you” which is what most people want out of God. Most people want Him to provide for everything they desire and to protect them from everything bad. And when God doesn’t do all of that, they start to turn away.

C.S. Lewis, in his book “The Screwtape Letters”, describes what a letter between two demons might sound like and how simple it is to turn us against God. We are quick to turn on Him and begin relying on ourselves, which is really our sinful nature at work.

“He will command His angels concerning you, to guard you in all your ways”. God is with you every day in everything you do. He is there to guard you and protect you, not from things on earth but to protect you for all eternity. God’s worry isn’t about this life; it’s about your eternal life. Re-read the Army definition of a leader and then apply it to what God does for you. His mission is to have us join Him in heaven and the organization is all of mankind. He wants to influence us so we can influence others. Be assured that God is there to guard you. He will not test or forsake you but has promised to love and care for you. Sounds like a great leader.

Reliable

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Reliability. I’ll bet that when you hear that word, the first thing that will pop into your mind is a product of some sort. It is either a car or an appliance that we generally associate with the word reliability. What about people, do we consider them reliable? We might use dependable but reliable? People will let us down and are flawed from conception; I’ve even heard others quip that “you can depend on people to let you down.” The difference is very subtle, being reliable means that you will be able to get the same result over and over and dependable means worthy of reliance or trust. How reliable are you? Do people seek you out for help or advice? If you are in a leadership position, you need to be both reliable and dependable. Being reliable can take a toll on your time management. You will find that when people seek you out for help, you spend a lot of time with them and your own “work” takes second place yet it still needs to get done.

When people seek you out, you are actually functioning as a coach for them. Good coaching can turn into mentorship, which is a great professional development tool for both parties not mention a huge source of personal satisfaction. Whom do you rely on? Do you have someone reliable in your work life? We are sometimes too proud to ask for someone to help us or give us advice. Finding someone who is reliable enough to be a coach is rare; be sure that they are willing to help at this level. If you are fortunate enough to be someone whom people consider reliable, consider sharing your gifts with them at this higher level.

“And everyone who calls on the name of the LORD will be saved.” Acts 2:21

It’s ironic that when I hear the words reliable and dependable, I don’t immediately think of the Triune God. As I reflect on it, I have to assume that it’s because I never have to think twice about God’s reliability and just writing that, makes me smile. There are millions of people in this world that don’t see it that way. They will base their assessment of God’s reliability on the number of answered prayers they receive, the quality of their life or the types of works they perform – trying to gain God’s favor, so that He’ll be more reliable and dependable. Our LORD and Savior is Jesus Christ, He intervened on our behalf to gain God’s favor.

“Everyone who calls on the name of the LORD will be Saved” (Acts 2:21) means eternal life for everyone calling, no strings attached. God is reliable and dependable. He keeps His promises to His people; we just have a hard time seeing them because His time and our time are not the same. God always listens and comforts us; we simply don’t always recognize it. It’s the unexpected coffee that a co-worker brings to you when you need it or the refund check that arrives the week that your rent is due. Turning your life over to God and trusting in Him means that you never have to think twice about whether He’s reliable or not. After all, He did send His one and only Son to suffer for us so that we can share eternal life Him. It certainly sounds like He’s in it for the long haul, how about you?

Momentary Troubles

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Mentoring, coaching, succession planning and employee development are the latest challenges for today’s organizations. The baby boomers are leaving the workforce, new managers need additional skills to lead the Millennial Generation and Millennials have workplace needs like no other generation before them. Leaders have a responsibility to develop their staff regardless of what the retirement picture looks like in their organization. A number of years ago, I was tasked with developing a program to build “management perspective” for our staff. We had several young supervisors and several more to promote. We created a series of supervisory programs that exposed these young leaders to a variety of “business” and leadership topics.

A mentoring program was created which allowed employees to function in supervisory positions under the guidance of their existing supervisor then on their own. These employees endured 120 hours of classroom training and countless hours of field training from the time they started the program until they completed their probationary year as supervisors. The bottom line is that with or without a formal program, leaders have an obligation to develop people to achieve all that they are capable of.

“For our light and momentary troubles are achieving for us an eternal glory that far outweighs them all.” 2 Corinthians 4:17

As Disciples of Christ, more than the word of God is mentoring us in our lives. The trials and tribulations of this life are making us stronger for what lies ahead in eternity. Our troubles are momentary but they sometimes seem to pile up. It’s not what is happening to us that matters, it is how we react to it that counts. St. Paul is telling the Corinthians and us, that our troubles are light and momentary.

For those that believe in Christ, we know that no matter what is happening, we will have eternal life in Heaven. We all struggle with the concept of “momentary” as if we are applying it to our understanding of time. A moment to God could be years for us. Open the bible and find peace for what the troubles that are burdening you. Stop looking for the meaning in “why” and start looking at how you can react, with God at your side, to the troubles you are facing. Giving up your control and letting God work in your life is very hard. We have been promised eternal life through Jesus Christ; not an easy life here on earth. Celebrate the gift and live to His glory – the glass is half full.