Tag Archives: Leadership

Live in Peace

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Every day that goes by I seem to find it harder to simply tolerate the nonsense that I see on TV or hear about on the radio. Being in politics, I struggle to “hold my tongue” when I hear about the crazy things that state and national elected people do. As the old saying goes, “if you don’t have anything nice to say, then say nothing at all”. I remain silent. I’m one of these weird people who often look for the middle ground on issues; I guess this is from my mediation experiences.

Supervisors often have a hard time with the middle. After all, they are the rule maker, which often turns into “my way or the highway”. An important responsibility that all supervisors have is to create peaceful workplace. Your job as the leader is to show people the way to act toward each other and to demonstrate what is expected in the workplace. Peaceful, isn’t saying no confrontation or no discipline. Sometimes, in order to achieve peace you must have a little confrontation. Peace in the workplace opens creativity, which allows people to feel free to experiment with ideas, be willing to collaborate and to share ideas. Peace makes supervising and leading much easier.

Romans 12:18 – “If it is possible, as far as it depends on you, live at peace with everyone.”

The bible teaches us to live in peace with one another, love your neighbor as yourself. Living this way allows us to reflect God’s love by loving each other. Just as peace makes supervising and leading much easier, it makes social interactions easier too. How better for Christians to show love than by living in peace? This is the message of the verse; “as far as it depends on you”. It all depends on you; how you react to a situation or how you create a situation.

We are taught to “stick up for ourselves” and not be bullied. We’re not taught to avoid conflict simply to live at peace. Conflict can be good and healthy for relationships. We should try to find common ground, work out the differences and keep our focus on the issue not the person. Have the difficult conversation starting by making it safe for everyone, stay focused on the issue and how it makes you feel rather than what you think the other person is saying. This is not a time for assumptions. When we deal with one another in an open manner, we can reach mutual understanding much quicker. By living in harmony, we live by God’s word and show others that as God so loved the world, so can we.

What’s on your heart?

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There is a saying “People don’t care how much you know until they know how much you care.” What is in your heart will reflect on your leadership style. If you are caring for your people, deflecting stress from all angles, sincerely working with them so they can: achieve more, learn more and, reach their goals then your heart is in the right place. Do you say, “I want to develop my team so that they can take my place” but are too busy to spend time with them in one on one career coaching?

I’ve read several articles in the past week about doing away with annual performance reviews and replacing them with regularly scheduled coaching sessions so that employees know how they are doing on a more regular basis. As the workforce changes, supervisors and leaders need to change. The challenge this puts on leaders is that they are required to interact with their people more frequently and that might expose what is really on their heart. If a leader really only cares about his numbers, his department’s goals or his promotion, it will all be revealed in regular interactions. So if you really want people to be successful, you must ensure that your words and actions match. It takes far more time to recruit, train and develop new employees than it does to coach them and help them be successful. The results will reflect on everyone.

Proverbs 27:19 – “As water reflects our face, so a man’s heart reflects the man.”

This verse is about our hearts as Christians. What is on your heart? Do you attend church weekly and sing the songs but go out on Monday and terrorize your workplace by showing no compassion for others or “steal time” by putting in less than a full day so that you can get what is coming to you? God knows what is your heart! Putting God in His rightful place on your heart may take time and it won’t be easy, but God is understanding and has compassion as you work toward it.

For many of us, putting God first is a hard transition. As humans, tend to be so self-centered that we often consider God’s word as an afterthought. Try to introduce God into your conversations at home, it may feel uncomfortable at first but it quickly goes away. Remember the love that God has shown to all of us and be extra forgiving when someone really disappoints you. Daily devotional reading will help you understand the depth of God’s grace and love for you. As God comes into your heart, He will be reflected outward in how you treat others. You’ll be more understanding, have compassion and show forgiveness. Think about what your reflection looks like today and ask, is this what I really want to show to others?

Showers of Blessings

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Delegation can be a leader’s best asset or worst nightmare. Often times, leaders believe that once a project or program is delegated to someone, they no longer have responsibility for it. Nothing could be farther from the truth! A leader can only delegate the work and the accolades but they retain all of the oversight and blame for their delegate. “I gave this to ‘so and so’” doesn’t relieve a leader of their responsibility to properly assist the delegate in being successful. Poor delegation is often the cause of workplace frustration. The employee feels “micro-managed” or the leader believes that they “should have just done it themselves”.

Motivation and follow up are the keys to successful delegation. Of course, delegating the right project to the right person is the lock that those keys match. Being willing to work with and teach others is an important part of being a good delegator. You may have your way of doing something but remember; there is more than one right way to get something done. Learning takes time and patience. What motivates you may not motivate someone else, so ask them how they want the project to proceed; regardless of which side of the delegation you are working on. People will make a mistake, that is how they learn; the key is in how we respond to those mistakes. The leader should be able to catch it early enough to make corrections and the delegate should be open to adjusting their course to achieve success. When the project succeeds, the delegate gets all the credit; this is simple leadership. The project can only fail if the leader does not take an active role in the process or does not provide adequate guidance and this is why the leader takes all the blame. Shower the delegate with support and encouragement and you will not have to worry about the project failing.

Ezekiel 34:26 – “I will bless them and the places surrounding my hill. I will send down showers in season, there will be showers of blessing.”

God has blessed us with showers from above. He created everything that we can see and those things that we can not. How blessed are we to see a sunrise or sunset? The majestic colors that are created and the shades of light that are cast are unmatched. The showers of blessing that rain down on us each second of every day can not be counted. The human body is an incredible creation that can fight off sickness, repair injuries and respond to the environment around it.

Unfortunately, we are condemned to death because of sin. The good news however, is that we have eternal life through God’s Grace. He sent us a Savior in Jesus who took our place on the cross, a delegate of sorts, to take our sins away forever. Jesus did this so that we could enjoy the accolades that God intended for His children. No because we deserved it but because He loves us; only as a Father can. God blesses us here on earth but the real blessing is that we have Christ in our lives today and will have eternal life because of it.

Discerning Heart

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Last week I was inaugurated into my second term as a City Council Member. It was a nice event where three incumbents were all sworn in for another term. One of us is serving her final term due to term limits. A lot can be said today about politicians but the people I meet at the local level are much less about politics and more about serving their community. When local leaders start making decisions based on how they will benefit or how their supporters will benefit, things start going wrong immediately.

Our responsibility as leaders is to not only lead with the highest moral standards but to teach our people how to make ethical choices. There was never a time more important to lead by example then when demonstrating how to make high ethical decisions. As leaders, we are put in a position to make decisions; sometimes they involve personnel and other times they involve the business. Regardless, we need to make decisions that maintain the highest standards and provide for the best possible outcomes. People appreciate it when their leaders are consistent and have their best interest in mind and our customers expect the same thing. As leaders, we are in a place to govern God’s people – providing them with direction and making decisions that affect them.

1 Kings 3:9 – “So give your servant a discerning heart to govern your people and distinguish between right and wrong.”

The verse today can be used as a prayer to God from his faithful servant. We are bombarded with threats everyday and the urge to sin is ever present. We sin daily, the pressure to succeed is always upon us and it would be so easy to cut a few corners, change a few numbers, leave out a couple of details or simply lie. Who will know or even find out? Even if they do, it could be late enough that it won’t really matter anyway.

But God knows, he knows before we do. If we do fall and sin when choosing between right and wrong; God’s grace has freed us from the guilt and the sin when He gave us His only son, Jesus Christ, to bear our punishment. We can be free from guilt and filled with forgiveness by God’s love for us. We have been given the grace of God and a great example of how to live our lives in Jesus. If you have fallen to sin, ask for forgiveness, receive it and do what is right – always. By asking God for a discerning heart to do what is right you’ll always be able to look at yourself in the mirror.

Rising Waters

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Are you there for the people in your life? Your friends and family should be able to count on you when they are struggling. An important part of being a friend or being part of a family is knowing that you can count on each other. This week we received a message from a couple who are good friends telling us it has been too long since we last saw each other and suggested a few dates on the calendar to get together. It’s great having friends that you can count on to keep you grounded; like standing next to you in rushing waters.

Leadership at work includes providing direction, vision and support for your organization’s mission. Your employees should be able to count on you to be there for them when they are struggling. Leaders should want to help their people navigate through their challenges (waters) and when things get worse, you can stand by them so that they are not swept away.

“When you pass through the waters, I will be with you, and when you pass through the rivers, they will not sweep over you…” Isaiah 43:2.

You can feel confident that God will be with you through thick and thin. This is another promise that God has made; to be with us in all that we do and that nothing will sweep us away – we have eternal life through Him. It is a great relief to know that we are not alone; we will not be challenged beyond what God knows we can handle. While we might think that we can’t possibly take any more and we feel like the waters are rising quickly, we should also feel the comfort and peace in knowing that He will be with us.

If we develop trust and establish a relationship with our family, friends or the people we lead, they will have faith in us to believe that we will take care of them. We too then, need to develop our relationship with God and continue to learn about His promises. Don’t rely on God only when you pass through the river, get to know Him and see what happens when you are only passing through the waters.

Have a little Faith

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What do you have faith in? Often times we hear that people have faith in “the system”, the assembly of policies or procedures that govern us. The system seems broken these days, so maybe fewer people actually have faith in it. Where do we turn? The phrase, “if you want a job done right, do it yourself” sounds like we should put faith in ourselves. In fact, many people put their faith there – in themselves. Something in their lives has driven them to believe in only themselves. They’ve been let down somewhere along the way or have become so focused on what they’ve accomplished that they lose sight of those that helped or supported them along the way. I hate to say this but as a “politician” people must have faith in me in order to elect me. I’ve never been “political” but during a re-election campaign, I have to be. I take my job as a councilmember very seriously because of the faith that people have put in me as their representative. In any position you hold, people have to put their faith in you too. They have to trust that you will care and defend them as a leader or they have to believe that you perform your job well as part of a bigger plan. When people count on you, when they have faith in you, you have a huge obligation to live up to those expectations. At a candidate forum this week, I was prepared to answer specific questions about taxes and spending. I’ve been paying attention to what concerns people have expressed and I was prepared. Several people commented that they appreciated my preparation; my reply was that it was my job to know and understand what was important to them because I take my role as their representative seriously. I want them to have faith in me. Be sure that people know they can have faith in you too.

“Now faith is confidence in what we hope for and assurance about what we do not see”. Hebrews 11:1

Faith in the biblical context is filled with ambiguity; there are is a lot of things that we do not see. We can’t see eternal life and we can’t see God’s plan for our lives but we have faith in them. Some people focus so much on their personal success that they stop having faith in God to provide for them because they are so busy providing for themselves. The devil wants us to think that we are in control of our successes and that we don’t need prayer to be successful. These people have faith in just themselves. This verse in Hebrews reminds us that we can be confident in what God is doing in our lives and that our hopes are His hopes. Faith in God also means that we can be sure of His presence and work in our lives even though we don’t see it. Faith is knowing, without question, that God is present in all things. Our sinful nature makes us believe that we are in control and that God only intervenes when we ask; sin puts faith in ourselves and not in God. The devil will shower you with money and success so he can keep you focused on yourself as the most important thing. Sin wants success and the feelings that come with it. When your faith is in God and all that He does, you no longer worry about success because it’s there. You won’t worry about material possessions because He will provide for you. Faith is confidence and we can be assured by the promises that God made which we cannot see. Have faith in God to watch over you.

Leadership

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Leadership can be a number of different things to different people. Some seek leadership while others simply provide it. Leadership can be hard to define too. The United States Army defines leadership as “influencing people by providing purpose, direction, and motivation, while operating to accomplish the mission and improve the organization.” I agree whole-heartedly with this definition, being a leader is about being able to influence people. Some will view the idea of “influence others” as a negative thing but in this definition, the goal is to get people to do things that they didn’t know that they could do.

Leaders need to work with every employee to help them achieve their highest potential. When employees feel supported at work, they tend to work harder and as a result, the organization becomes stronger. There are “leaders” who believe that they are leading because their people check with them on all decisions. They think that they are supporting their people because they answer their phone calls. They are simply holding the employees back by not letting them make decisions, think critically and be independent. How are they supposed to learn if they never get a chance to make a decision?

If you are a leader, look out for your people and care for them. This doesn’t mean do their work or become protective over them. It means that you care about their future, their growth and work-related wellbeing. Leading is like teaching a child to ride a bike. You give them the lessons, you guide them by holding the seat and running along side them and then you let go. If they fall, you help them back up and reassure them before doing it again. When they ride on their own, you celebrate what they’ve done.
“For He will command His angels concerning you, to guard you in all your ways…” Psalm 91:11
Sounds like a great leader doesn’t it? God will guard you in everything, how great would that be? The interesting thing with this verse is that it doesn’t say “He will command His angels to do things for you” which is what most people want out of God. Most people want Him to provide for everything they desire and to protect them from everything bad. And when God doesn’t do all of that, they start to turn away. C.S. Lewis in his book “The Screwtape Letters”, he describes what a letter between two demons might sound like and how simple it is to turn us against God. We are quick to turn on Him and begin relying on ourselves, which is really our sinful nature.

“He will command His angels concerning you, to guard you in all your ways”. God is with you every day in everything you do. He is there to guard you and protect you, not from things on earth but to protect you for all eternity. God’s worry isn’t about this life; it’s about your eternal life. Re-read the Army definition of a leader and then apply it to what God does for you. His mission is to have us join Him in heaven and the organization is all of mankind. He wants to influence us so we can influence others. Be assured that God is there to guard you. He will not test or forsake you but has promised to love and care for you. Sounds like a great leader.

Leadership

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This is my first weekend home from the exercise in Indiana with the Army. By all accounts, it was a successful training exercise for the soldiers who were able to practice their technical skills and for the Command and Control Headquarters elements to work out their processes. My role was to function right in the gap between fantasy and reality or as we refer to it, between the White cell and the BlueFor. The white cell is where the exercise is controlled. This is where the documents are created, the themes are established, and where plans are created based on player actions (BlueFor). My role is particularly unique as I interface with the BlueFor, gather information from the actual units in the field and report it up into the White cell for confirmation or what is referred to as the “ground truth”.

I’ve got to pay attention to everything that is going on so our team can provide the right information to the BlueFor to drive the exercise in a particular direction. The White Cell that I worked in is under the direction of a retired One Star General who runs in tight formation. During a briefing to the active duty Two-Star General, he provided information that was contradicted by a different white cell whereby making it appear that we were in the wrong. At our shift change, he lit us up like a Christmas tree about how we were not providing the BlueFor the correct direction in the field. It has been a long while since I’ve been in that type of situation. At the conclusion of the shift change, we provided his staff with the “proof” that we had been following the “script” all along and that the other White cell was wrong in their assessment. At the next shift change, he displayed something that is very rare among leaders; he apologized for calling us out. I was shocked to see genuine leadership by someone who I imagine is rarely mistaken. He could have swept it under the rug or simply chalked it up to the rage of war but he didn’t. He stood tall and admitted his error.

“Here is a trustworthy saying: whoever aspires to be an overseer desires a noble task.” 1 Timothy 3:1

It takes a lot of courage to step into a leadership role. The whole debate about “are leaders born or are they created” fails to recognize the courage component. If someone steps into a leadership position without a little fear, they are stepping on thin ice. I’ve said before that leading is a privilege and an honor that we should not take lightly. People are putting their faith in that person and in some professions, their lives. Leading is more than telling others what to do or having a rank/title. Leaders are accepting the faith that others are placing in them. It is a noble task. Timothy is describing those who wish to lead the church and is reminding them that it isn’t about the power and prestige that comes with it but the honor and responsibility that does. Jesus knew His role as the leader of the disciples. He knew what God was asking of Him and gladly accepted His fate. He charged us all to be “fishers of men” by teaching us how to live better lives, be examples for others to follow but most importantly, to rely on God for the wisdom and strength to carry out our daily lives. Leadership is a noble task and it is not to be taken lightly. People are putting faith in you. Rely on God for your wisdom and strength and you will always have their faith.

Servant Leadership

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As I mentioned a few months ago, I’m in a Master’s program for Public Administration at GCU. I’m wrapping up a class on Servant Leadership, a leadership style developed by Robert Greenleaf in 1977. Since that time a number of researchers have tried to define the attributes of what a Servant Leader “looks like”. For me, the answer was simple – Jesus Christ. However, the business world needed more. Skip Prichard (2013) posted a unique summary of many of the scholarly attributes that he believes summarizes why leaders using Servant Leadership:

  1. Values diverse opinions
  2. Cultivates a culture of trust
  3. Develops other leaders
  4. Helps people with life issues
  5. Encourages
  6. Sells instead of tells
  7. Thinks you, not me
  8. Thinks long-term
  9. Acts with humility

The attributes of the Servant Leadership model focus the leader on the needs of the follower. When the organization’s goals are aligned with the employee’s and each individual understands his/her role and the expectations, the organization is set-up for success. It made me think about how we treat each other and how leaders influence other people. Throughout the class, many of my fellow students described some pretty amazing working environments taking place in 2014. At the end of the class we were asked, “should more leaders be using the concepts of servant leadership?” No matter where you sit in your career – leader or follower, after seeing this list I hope you answer the same as I did; with a yes. I wanted to share this little bit of research on the subject to see how we all can apply the principles of servant leadership to our lives.

“For even the Son of Man did not come to be served, but to serve, and to give His life as a ransom for many.” Mark 10:45

When I’m asked about Jesus as a servant, my first thought always goes to the night of the last supper when He washed the feet of His disciples; nothing says servant like washing feet. Today, we heard in church about Jesus feeding of the thousands. A story we all are familiar with. What I heard today that caught my attention was that as that event ended, the people were asking Jesus to be their King. He wanted nothng to do with it and left immediately. He did not come to be served. He didn’t want earthly things. Every story we read about Jesus is how he served – healing the sick, feeding the hungry, turning water to wine at the wedding and teaching everyone the true meaning of the words His Father had written in the scriptures. The most important part of this verse is this: He came to “give His life as ransom for many.” He understood that and continued to serve others until His work was done. No matter what our place in life is, we can be comforted in the fact that Jesus died for us – a final act of Servant Leadership. We are forgiven through him and that’s what I call service!

Leadership Traits

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I have recently had several conversations about leadership vs. management. My daughter told me a story about a “manager” in another department that refuses to let his student worker “unplug from her position” in the call center three minutes early so she can catch the noon shuttle back to campus. He told her to bring her things for class and take the 12:20 shuttle. She offered to come in early so they still would get their 4 hours of work from her but he refused. This is a college worker, working on campus, who is trying to make it all work and has someone as a supervisor who is only capable of being a manager. A leader would have helped her and worked out a solution. There have been books written to describe leadership, so I’m not going to do it in a short blog post. The verse for today talks about: “teaching, rebuking, correcting and training”; all good signs of a leader. Taking the time to ensure that your people understand their job is a management function. Taking the time to build their skills and knowledge so that they can grow/advance is leadership. Rebuking, which is the expression of disapproval or criticism is a management skill of correcting unwanted behavior. Leaders that have courage, will not only help others correct mistakes, they take the time to coach their staff toward improvement and will allow mistakes to serve as learning points and not disciplinary moments. Managers will spend time correcting every little thing that people do, sometimes we use the phrase “micro-manage” to describe these people. We have all worked for someone who wants things done a certain way and within a certain time period. A real micro-manager takes their “certain way” and makes changes to everything we’ve done. A leader will correct someone by showing more effective processes, they will explain what and why certain things are important but most of all, they will acknowledge when they too are wrong. Training employees is critical for the overall organization’s success. Teaching is about learning new skills and training is about taking what you know and making it better. Leaders view training as an opportunity to let people experiment and get comfortable with concepts and processes. The signs of a good leader can be found in these traits, modeled by the greatest leader there will ever be.

16 All Scripture is God-breathed and is useful for teaching, rebuking, correcting and training in righteousness, 17 so that the man of God may be thoroughly equipped for every good work.  2 Timothy 3:16-17

This is one of those verses that sum up the bible – “All Scripture is God-breathed”. It’s amazing to think that these are the words of God given to us through His writers. If you look back through the scriptures, you will see Jesus use teaching, rebuking, correcting and training in all that He did. Whether he was addressing large crowds, small groups, His disciples, His mother or the Pharisees, He was working toward righteousness. The men referred to in these verses are us. We should use these traits to become equipped for every good work. No one will manage us, there is no one to “make” us do it; Jesus (our leader) has given us examples to follow. As sinners, it is easy to fall away from the teachings, no one really knows when we fall and there is no one to discipline us. Our coach and our leader, who is there all of time, is God. He is the one who inspired the scripture and sent His Son to be our savior. We need to embrace the One whom we call “teacher”; He is the one that makes it all right in our Father’s eyes.