Serving Others

Some in leadership positions believe in the RHP principle; rank has privilege. They believe that since they are in charge that certain privileges and rights are solely theirs; that others serve in support of them and at their will. This of course, could not be farther from the truth. Our job as leaders is to provide our people with the tools necessary to do their job; these tools include physical property and the knowledge and understanding to get the job done. We cannot support them if we aren’t working for them and they can’t support you if they aren’t equipped for the job at hand. Over the years, a lot has been written about the concept of servant leadership; when you lead others by serving them and helping them to be successful. A manager has the freedom to do what they want to and they can choose how it’s done; it’s the privilege of being a manager (having rank). If however, you are a leader, you will not use your freedom to indulge in RHP (sinful nature) but will serve others as you lead them.

Galatians 5:13 “You, my brothers, were called to be free, but do not use your freedom to indulge in sinful nature; rather, serve one another in love.”

We all enjoy freedom and God has given us the ability to make free will choices. Free will means that we are not bound to anyone or anything, but we need to remember the first commandment – “You shall have no other God”. Do not be bound by your love for material things, possessions, positions, money, etc. You are free to choose to give your love to God and serve Him. Do not indulge in the sinful nature and avoid the traps of living today. We should serve one another in love. Jesus gave us a great example of serving others in love. He knew what people were thinking, he performed miracles, he was presented gifts and he was free to roam the countryside. He served in love, He taught along the way and showed us the way through His life. Most importantly, he gave himself for us as the ultimate demonstration of being a servant leader.

Communicate Understanding

Good communication skills are critical to the success of any leader. Leaders must not only hear but be heard and when this doesn’t happen, the trouble starts. There are several communication techniques that work fairly well and all that focus on the needs of the receiver, not the sender. As the sender of information, your goal is to have the receiver understand the message and be able to do something with it; learn from it, use/apply it, store it for reference or reply to it. As a leader you have the responsibility to ensure that your messages are being understood. Sometimes we can see in the receiver’s eyes or on their face that they didn’t clearly understand what we wanted them to. We have to send it in a manner that they understand.

If the message is of great importance, a good tool to use is one in which you have them repeat it back to you in their words to confirm understanding. This form of mirroring occurs naturally in our mind and should not be construed as an insult if you deliver it with care. The best way to reach your people is to find out how they need to be communicated with. Some people like plenty of detail, while others just want the big picture and will take care of it from there. Do you know how you need to be communicated with? Some leaders are so busy that they request things via e-mail or report and others want short, yet detailed verbal encounters. Every person is different and you are no exception, make sure your people know what you need while you are finding out what they need.

Proverbs 16:22 – “Understanding is a fountain of life to those who have it…”

The bible teaches in Romans 10:9-10 us that the gift of eternal life comes from believing in Jesus Christ and professing that faith to others. What is your understanding? How well do you know the promises of God in the bible? The bible urges us to seek greater understanding of God’s word and use the examples given to us by Jesus as a guide for our lives. How do we improve our understanding of the Word? Daily devotions, bible study and regular worship are great places to start. Find the tools that work for you. It may take a lot of searching for you to find the right devotional or bible study but when you do, seize it and work to seek understanding. Study bibles offer a great glimpse into the meaning behind the Word and the connections that are made between bible verses. You’ll spend a lifetime seeking understanding, remembering that it is the “fountain of life” and you’ll have all of eternity to enjoy it.

Inspiration

Whether you say counselor, teacher, mentor or instructor they all mean the same for a supervisor/leader. You have a responsibility to develop the skills and knowledge your personnel. People want to progress in their positions and are generally interested in learning; regardless of their position. As a leader, people look to you for help with problems or seek your input as they try new things. Your responsibility is to help them problem solve; not solve their problems but help them work out a solution. It might be easier to simply do it but you will not allow them to learn; you must be the teacher or counselor. Teaching requires great patience and a commitment to helping others achieve success. Think back to your favorite teacher/mentor, what made them great? Chances are good that they were: caring, interested in you, passionate about the subject, inspiring or willing to share their knowledge. Do you do that for your people? They will appreciate it and you’ll see benefits from improved morale, higher productivity, improved creativity and generally a problem free work place.

John 14:26 – “But the counselor, the Holy Spirit, whom the Father will send in my name, will teach you all things and will remind you of everything I have said to you.”

The great counselor, called teacher by many was of course, Jesus Christ. John the Baptist was telling everyone of “one greater than I” whom the Father would send to continue teaching and ultimately pay for our sins with His life. Despite the teachings of Jesus, people still remained doubtful. Even after his crucifixion and resurrection people remain doubtful.  Since the beginning of time, God has been teaching by using man as an instrument of delivery; a living power point presentation. God has inspired men to do great things; Noah, Moses, John and Paul all did God’s work through His inspiration. God has put great teachers in our lives – some show us what to do while others show us what not to do. God has put you in a place to do great things so He can help others. Honor God by following Jesus’ example in your life, be the “teacher” for others to understand the hope that you have in Him.

POSTED 7/2/12

What came first – following or leading?

Do people follow you because they have to or because they are inspired by you? What kind of an example of a follower are you to the people you are leading? These can be very challenging questions for us as leaders because sometimes we really don’t know if we are inspiring or not. Your people will send you small signals about your leadership. A positive signal might be if people come to see you when you unexpectedly walk into a room. Even more importantly, do you go to them on “their turf” or must they always come and see you? As the leader, when you go to see them in their territory, it puts you on level ground with them, which should put them at ease. Do you give people room to do their work or explore alternative ways to get the job done? Fostering an atmosphere of innovation by allowing people time to explore and be creative will pay dividends in morale and may produce efficiencies or new products.

What kind of follower are you? Do you demand from those you lead something you won’t give as a follower yourself? What message does that send? We should always try to lead by setting a good example. Being a leader isn’t easy because it requires that we not only lead but that we follow too!

Matthew 4:19 – “Come, follow me,“ Jesus said, “and I will make you fishers of men.”

Jesus provided us with great examples of leadership. He was a great follower – he fulfilled the prophets, followed the commandments and His Father’s will with perfection. We will never be perfect but we can use Jesus’ examples in our lives. When Jesus said “I will make you fishers of men” we know it is his way of saying: I will give you the tools, the strength, the time, the understanding, the guidance and an example to follow so that you, my disciples, will lead people to me. Despite His followers set backs, Jesus was always there to pick them up, help them understand and lead another day. How are you doing with this? Are you a fisher of men? The Lord has blessed you by putting you in a leadership position, remember what Jesus did, how he lead, and put that to good work.

So, you’re a writer?

I might be on to something here. So far I have been published in two text books and I am under contract for two more. Technical writing is fairly easy because it is, well, technical. I enjoy the process of creative writing and look forward to spending more time doing that. I just heard that I’ll have an article that I wrote printed in Fire Chief magazine this August. I wrote about the military’s ability to respond to natural and man made disasters. It will be cool to see my name in print for a magazine with tens of thousands of readers.

I also submitted my first short story for consideration in a collection of short stories in an Anthology. The West Valley Writers accepted my work and we will be publishing it this summer. It’s a little story that I started here about the hired killer John and his “girl friend” who is not what he thought she was. It will be available on Amazon and Nook but look for more on that.

My book is moving slowly but I do have some interest by the publisher of Guideposts. I hope to be ready for editing later this year.

My Wife is so lucky…

Sounds like a great follow up to Father’s Day about what an awesome husband and father I am. While I might think that, here’s the real story:

Last year we took a cruise with Royal Caribbean on the Freedom of the Seas to celebrate our 25th anniversary. We took the kids, as we always do, on this Eastern Caribbean adventure. My wife likes to play bingo and not only won one cash prize but she also won a cruise for two playing bingo. Since we took the kids on OUR anniversary cruise, we decided to go on this “free” cruise without them. We left Florida to head for Labadee Haiti, Falmouth Jamaica , Grand Cayman Island and Cozumel Mexico. We climbed Duns River Falls in Jamaica and took a Catamaran snorkeling trip in Grand Cayman. We had a great time relaxing, tasting wine, spending time together and seeing new places. Not only had I not been keeping up with the blog but I was away from home too. Day two of our adventure, my little bingo player won another cash prize. Four days later, she struck again and yes, she won “Win A Cruise Bingo” again ! So,  we’re going back on the same ship with the kids next May. To say I’m a luck man, is an understatement.

This catches you up on where I’ve been the past few months. Fortunately, I’ve kept my weekly devotionals coming.

What have you been up to?

I started this blog experience as a way of not only promoting/polishing my writing but as a tool to keep up with people about some of the interesting things that I get involved in. That was 6 months ago, where did the time go? To say I’ve been busier than a one armed paper hanger would be be an understatement. Since my trip to Washington I’ve been to McAlester, Oklahoma and the Western Carribean. I’ve written a number of articles for the International Fire Chiefs and worked on a safety audit of a local fire district. I’ve also taught several classes for newly promoted or aspiring Battalion Chiefs. The City council is always busy at this time of year as we worked on completing a budget for the up coming year, totaling $311 million.

Let’s talk about Oklahoma. About 19 of us from Army North and ATEC Consultants spent six days in McAlester OK training the men and women of the 370th and 329th Chemical Battalions from Florida and Texas respectively. The exercise was requested by the Battalion Commander to give his soldiers an opportunity to learn more about chemical detection and mass casualty decontamination. Our job was to give them a realistic experience and offer training suggestions. There are two components to a Chemical Battalion – Decontamination (Decon)  and Reconnaissance (Recon). The Decon group simulated that a chemical plant was damaged by a tornado with several hundred people becoming contaminated. The Recon group worked in the simulated effected plant and needed to find the cause for what was making several people sick. We really challenged the companies and gave them something to think about for the future. After we completed the exercise we had time to visit the OKC Bombing Memorial the afternoon before we left. The buildings are still damaged to remind us what happened that day.

 

 

 

 

Bookended by two black granite walls, the reflecting pool makes for a nice memorial. One wall represents the time before the blast and the other is after the blast. The chairs are for those killed and the floors that they were on. It was very moving to say the least.

Enough for today, I’ll follow up with a short story about our trip to the Western Carribean.

 

Higher ways

Many times people in leadership roles can take the idea that their thoughts are better than anyone else’s simply because they are “the boss”. Just because someone has achieved a position of leadership, they are not automatically blessed with superior knowledge. Good leaders will solicit ideas and opinions from each member of their staff, taking advantage of the diversity that they offer. Not racial diversity but the diversity of education, experience, up bringing and how they all play a role in decisions and creativity. A true leader will become a funnel for ideas and sort through them to provide the best outcome. Keep in mind, there are times when a quick decision is needed and the leader is unable to solicit from the workforce. In these situations, the leader must use the knowledge and skills that put them in their position. After a quick decision, leaders should take time to explain what the conditions were and what decisions were made. It will be important to use the inclusion of others again to continue growing their faith in you.

Isaiah 55:9 “As the heavens are higher than the earth, so are my ways higher than your ways and my thoughts than your thoughts”.

This verse is not about us but how great God is and that we should always rely on His word and ways. We try to make our own choices and decisions without turning to the bible for help. God’s wisdom is found throughout the bible and the best way for us to learn and understand His way is through regular bible study. Commit time each day to reading the bible and studying the greatest of all leaders – Jesus Christ. The study of Jesus and His ways show us what God intended for us. Jesus demonstrated love and caring for us, even those that did not appreciate what or whom they had before them. Jesus took time to explain his actions through the use of parables. He wanted to make sure that he gave his followers an explanation of the word, one that they could repeat for others over and over. His ways are higher than ours and we should be thankful every day for that.

At what cost?

We all gained a leadership position but what was the cost? How did you get to your position? Perhaps it was achieving higher sales than anyone else or maybe you beat out your competition for promotion by getting that one extra bit of information that no one else could get. Maybe you had “extra” help from a member of the senior staff. We all know that sales can be a cut-throat business and that promotional processes can be competitive; but a new position can be achieved honestly and with integrity. How aggressive do you play to win? Do nice guys really finish last? If we all look into our pasts, chances are good that we will see times when it appears that or perhaps we actually did; forfeit our souls to get ahead. What is worth trading your soul for? The riches of the world are very appealing: new cars, bigger houses, a boat, jewelry and the like. These are the material things of this world that we are reminded about throughout the bible, not to pay attention to but to keep our focus on God.

Matthew 16:26 “What good will it be for a man if he gains the world yet forfeits his soul? Or what can a man give in exchange for his soul?”

We need to be leading and living according to God’s word, today. What can a man give in exchange for his soul? We may gain much in this life but if we do little with it, we will be very disappointed with our results. We are assured by John in the second part of verse 3:16 “for whoever believes in him will have eternal life”. We can rest assured that God will keep his promises to us. What obligation do you have to God? We should be willing to be faithful servants to our Lord and we can do that by putting our beliefs into action. Are you leading like a good Christian; with truth, ethics, nobility and God as your guiding force? It is always just one more for us, one more time and I’ll have the next promotion or one more time and I’ll get the best assignment, then I’ll repent. Today, if you’re still focused on the gains of this world, turn away from what you’re doing, turn away from what you did to get your position and lead as if your soul depends on it, it just might!